About the role
As an IT Depot Technician, you will make an impact by keeping our depot operations running smoothly and efficiently. You will own the end-to-end management of IT inventory, from receiving and storage to order fulfillment and shipment, while ensuring accuracy, compliance, and operational excellence. This is a hands-on role for someone who is highly organized, proactive, and takes pride in maintaining a well-run depot environment. You will be a valued member of the Cloud and Infrastructure Security team, working closely with management, customers, and vendors to support seamless day-to-day logistics.
In this role, you will
• Unload incoming shipments, verify items against documentation, and place them in the correct storage locations
• Maintain and organize inventory storage space within the depot to ensure accessibility and efficiency
• Pick, pack, and label orders for shipping, ensuring accuracy and timely fulfillment
• Prepare outgoing shipments, load trucks, and ensure proper packaging and labeling standards are met
• Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently
• Perform cycle counting, Kanban, and physical inventory counts on a yearly and quarterly basis
• Maintain inventory levels using RFID technology, including receiving, storage, and auditing
• Manage the disposition of return to inventory (RTI), return to vendor (RTV), and end-of-life company assets
• Identify, troubleshoot, and resolve inventory discrepancies, providing opportunities for process improvement
• Communicate inventory issues, missing items, and shipment damage to management in a timely manner
• Work with ServiceNow and hardware asset management systems to track and manage inventory
• Collaborate with customers and supervisors to determine configurations, lead times, and end-of-life analysis for contracted equipment
• Build and maintain strong relationships across functions and teams to support smooth operations
• Interact with customers in a polite, efficient, and responsive manner to ensure high service standards
• Work toward becoming the location subject matter expert (SME) across all aspects of inventory management
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Beaverton, OR.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• 2+ years of experience in inventory management, including knowledge of processes, procedures, and product dating methods
• Experience with cycle counting, Kanban, and physical yearly and quarterly inventory counts
• Hands-on experience with RFID technology for maintaining inventory levels, including receiving, storage, and auditing
• Proficiency with ServiceNow and hardware asset management systems
• Experience managing RTI, RTV, and end-of-life disposition of company assets
• Ability to consistently lift boxes up to 40 pounds throughout an 8-hour shift
• Strong problem-solving and root cause analysis skills
• Strong written and verbal communication skills
These will help you stand out
• Knowledge of inventory lifecycle management and best practices
• Experience working directly with customers and vendors in a service-oriented environment
• Highly proactive, solution-driven mindset with strong interpersonal skills
• Experience with warehouse equipment including forklifts and pallet jacks
• Ability to maintain visibility and accountability to both customers and internal team members
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed.
Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
