About the role
As an IT Depot Technician, you will make an impact by keeping our depot operations running smoothly and efficiently. You will own the end-to-end management of IT inventory, from receiving and storage to order fulfillment and shipment, while ensuring accuracy, compliance, and operational excellence. This is a hands-on role for someone who is highly organized, proactive, and takes pride in maintaining a well-run depot environment. You will be a valued member of the Cloud and Infrastructure Security team, working closely with management, customers, and vendors to support seamless day-to-day logistics.
In this role, you will
• Unload incoming shipments, verify items against documentation, and place them in the correct storage locations
• Maintain and organize inventory storage space within the depot to ensure accessibility and efficiency
• Pick, pack, and label orders for shipping, ensuring accuracy and timely fulfillment
• Prepare outgoing shipments, load trucks, and ensure proper packaging and labeling standards are met
• Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently
• Perform cycle counting, Kanban, and physical inventory counts on a yearly and quarterly basis
• Maintain inventory levels using RFID technology, including receiving, storage, and auditing
• Manage the disposition of return to inventory (RTI), return to vendor (RTV), and end-of-life company assets
• Identify, troubleshoot, and resolve inventory discrepancies, providing opportunities for process improvement
• Communicate inventory issues, missing items, and shipment damage to management in a timely manner
• Work with ServiceNow and hardware asset management systems to track and manage inventory
• Collaborate with customers and supervisors to determine configurations, lead times, and end-of-life analysis for contracted equipment
• Build and maintain strong relationships across functions and teams to support smooth operations
• Interact with customers in a polite, efficient, and responsive manner to ensure high service standards
• Work toward becoming the location subject matter expert (SME) across all aspects of inventory management
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Beaverton, OR.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• 2+ years of experience in inventory management, including knowledge of processes, procedures, and product dating methods
• Experience with cycle counting, Kanban, and physical yearly and quarterly inventory counts
• Hands-on experience with RFID technology for maintaining inventory levels, including receiving, storage, and auditing
• Proficiency with ServiceNow and hardware asset management systems
• Experience managing RTI, RTV, and end-of-life disposition of company assets
• Ability to consistently lift boxes up to 40 pounds throughout an 8-hour shift
• Strong problem-solving and root cause analysis skills
• Strong written and verbal communication skills
These will help you stand out
• Knowledge of inventory lifecycle management and best practices
• Experience working directly with customers and vendors in a service-oriented environment
• Highly proactive, solution-driven mindset with strong interpersonal skills
• Experience with warehouse equipment including forklifts and pallet jacks
• Ability to maintain visibility and accountability to both customers and internal team members
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed.
Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
