ServiceNow Service Bridge Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069003251
ServiceNow Service Bridge Architect
About the role
As a Senior ServiceNow Solution Architect – Service Bridge, you will make an impact by designing and guiding enterprise ServiceNow solutions that enable secure data exchange, integration, and collaboration across multiple ServiceNow instances. You will be a valued member of the ServiceNow consulting team and work collaboratively with client stakeholders, business analysts, process consultants, developers, and technical teams to deliver scalable, well-governed platform solutions.
In this role, you will:
- Design ServiceNow Service Bridge / Service Exchange solutions to support secure data and access exchange between multiple ServiceNow instances.
- Lead solution design for Foundation Data Sync to synchronize scoped Configuration Item data across instances.
- Conduct Configuration Management Database assessments and provide maturity recommendations.
- Define platform architecture, integration approach, governance model, and technical standards for ServiceNow implementations.
- Partner with business analysts and process consultants to translate requirements into scalable technical solutions.
- Provide guidance to developers on ServiceNow architecture, scripting, APIs, integrations, and implementation best practices.
- Assess risk, value, scalability, and supportability of third-party integrations and platform design decisions.
- Support Organizational Change Management and governance discussions to help ensure successful project adoption.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent professional experience.
- Hands-on experience implementing ServiceNow Service Bridge / Service Exchange to connect provider and consumer instances.
- Experience deploying Foundation Data Sync to synchronize scoped Configuration Item data across ServiceNow instances.
- 5+ years of experience architecting solutions on the ServiceNow platform.
- Experience participating in multiple ServiceNow implementations across various modules.
- ServiceNow certifications such as Certified Master Architect, Certified Technical Architect, ITSM, and CMDB-DF.
- Strong experience with ServiceNow scripting, JavaScript, web services, APIs, and integration design.
- Ability to define technical architecture, governance, risk/value considerations, and scalable solution designs for clients.
These will help you stand out
- Additional ServiceNow Certified Implementation Specialist certifications such as ITAM, ITBM, SPM, or related product areas.
- Experience with IT4IT, ITILv4, TOGAF, or ITILv3 practices.
- Experience implementing Workforce Management and Time Entry as part of the ITBM suite.
- Knowledge of AngularJS, SOAP, REST, JSON, Ajax, CSS, Sass, HTML5, Service Portal widgets, and XML.
- Experience conducting CMDB assessments and developing maturity reports.
- Strong consulting, communication, and stakeholder management skills.
Salary and Other Compensation:
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $135,000 - $155,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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