ServiceNow Service Bridge Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069003251
ServiceNow Service Bridge Architect
About the role
As a Senior ServiceNow Solution Architect – Service Bridge, you will make an impact by designing and guiding enterprise ServiceNow solutions that enable secure data exchange, integration, and collaboration across multiple ServiceNow instances. You will be a valued member of the ServiceNow consulting team and work collaboratively with client stakeholders, business analysts, process consultants, developers, and technical teams to deliver scalable, well-governed platform solutions.
In this role, you will:
- Design ServiceNow Service Bridge / Service Exchange solutions to support secure data and access exchange between multiple ServiceNow instances.
- Lead solution design for Foundation Data Sync to synchronize scoped Configuration Item data across instances.
- Conduct Configuration Management Database assessments and provide maturity recommendations.
- Define platform architecture, integration approach, governance model, and technical standards for ServiceNow implementations.
- Partner with business analysts and process consultants to translate requirements into scalable technical solutions.
- Provide guidance to developers on ServiceNow architecture, scripting, APIs, integrations, and implementation best practices.
- Assess risk, value, scalability, and supportability of third-party integrations and platform design decisions.
- Support Organizational Change Management and governance discussions to help ensure successful project adoption.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent professional experience.
- Hands-on experience implementing ServiceNow Service Bridge / Service Exchange to connect provider and consumer instances.
- Experience deploying Foundation Data Sync to synchronize scoped Configuration Item data across ServiceNow instances.
- 5+ years of experience architecting solutions on the ServiceNow platform.
- Experience participating in multiple ServiceNow implementations across various modules.
- ServiceNow certifications such as Certified Master Architect, Certified Technical Architect, ITSM, and CMDB-DF.
- Strong experience with ServiceNow scripting, JavaScript, web services, APIs, and integration design.
- Ability to define technical architecture, governance, risk/value considerations, and scalable solution designs for clients.
These will help you stand out
- Additional ServiceNow Certified Implementation Specialist certifications such as ITAM, ITBM, SPM, or related product areas.
- Experience with IT4IT, ITILv4, TOGAF, or ITILv3 practices.
- Experience implementing Workforce Management and Time Entry as part of the ITBM suite.
- Knowledge of AngularJS, SOAP, REST, JSON, Ajax, CSS, Sass, HTML5, Service Portal widgets, and XML.
- Experience conducting CMDB assessments and developing maturity reports.
- Strong consulting, communication, and stakeholder management skills.
Salary and Other Compensation:
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $135,000 - $155,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
