About Cognizant Consulting:
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role:
As a Senior Consulting Manager, OCM Training Lead, you will make an impact by helping enterprise clients drive successful business and technology transformations through effective change management, stakeholder engagement, communications, and training strategies. You will be a valued member of the Transformation Management Consulting practice and work collaboratively with client leaders, consulting partners, delivery teams, and cross-functional stakeholders to support adoption and business outcomes.
In this role, you will:
• Lead change management and training workstreams for complex business and technology transformation programs, including change roadmaps, key milestones, success measures, and adoption metrics.
• Design and deliver end-to-end training strategies, curricula, structured training content, and capability-building plans to support user adoption and organizational readiness.
• Partner with client communications stakeholders to develop communication governance, audience mapping, channel strategies, key messages, and 30-60-90-day communication plans.
• Facilitate stakeholder and leadership meetings, track action items, report risks and issues, and support mitigation planning across change, communications, and training deliverables.
• Contribute to business development, proposals, strategic initiatives, service offerings, and practice development while coaching and mentoring consulting teams.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring three days a week in a client or Cognizant office in Mexico City, Monterrey, Guadalajara, or Querétaro, Mexico. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered:
• Ideally 10+ years of management consulting experience, including at least four years of digital technology team lead experience in a business or technical consultative capacity.
• Bachelor’s degree in Information Technology, Business, Communications, Finance, Logistics, Marketing, Engineering, or a related field, or equivalent experience.
• Strong project management experience, including the ability to manage multiple project plans for a single client and drive transformation initiatives successfully.
• Experience leading technical and non-technical initiatives, coordinating workstreams across multiple teams, and working within onsite/offshore delivery models.
• Experience designing training strategies, curricula, structured outlines, and quality deliverables, including technical training for AI adoption or complex technical solutions.
• Proven ability to collaborate with large, global teams to gather requirements, drive process change, and develop clear technical documentation.
• Leadership skills with the ability to guide consultants and cross-functional teams toward shared client outcomes.
• Ability to work with enterprise-level clients and manage through complex business environments.
These will help you stand out:
• MBA or postgraduate diploma degree.
• Experience with Agile methodologies such as Scrum or Kanban; gamification experience is a plus.
• Relevant domain, industry, or product certifications across areas such as banking, communications, media and technology, healthcare, life sciences, technology modernization, or enterprise process.
• Experience with program quality frameworks, methods, and tools such as Six Sigma.
• Personal leadership style aligned with creating conditions for teams to thrive, working as one, using data to build knowledge, and doing the right thing the right way.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
