About Cognizant Consulting:
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role:
As a Senior Consulting Manager, OCM Training Lead, you will make an impact by helping enterprise clients drive successful business and technology transformations through effective change management, stakeholder engagement, communications, and training strategies. You will be a valued member of the Transformation Management Consulting practice and work collaboratively with client leaders, consulting partners, delivery teams, and cross-functional stakeholders to support adoption and business outcomes.
In this role, you will:
• Lead change management and training workstreams for complex business and technology transformation programs, including change roadmaps, key milestones, success measures, and adoption metrics.
• Design and deliver end-to-end training strategies, curricula, structured training content, and capability-building plans to support user adoption and organizational readiness.
• Partner with client communications stakeholders to develop communication governance, audience mapping, channel strategies, key messages, and 30-60-90-day communication plans.
• Facilitate stakeholder and leadership meetings, track action items, report risks and issues, and support mitigation planning across change, communications, and training deliverables.
• Contribute to business development, proposals, strategic initiatives, service offerings, and practice development while coaching and mentoring consulting teams.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring three days a week in a client or Cognizant office in Mexico City, Monterrey, Guadalajara, or Querétaro, Mexico. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered:
• Ideally 10+ years of management consulting experience, including at least four years of digital technology team lead experience in a business or technical consultative capacity.
• Bachelor’s degree in Information Technology, Business, Communications, Finance, Logistics, Marketing, Engineering, or a related field, or equivalent experience.
• Strong project management experience, including the ability to manage multiple project plans for a single client and drive transformation initiatives successfully.
• Experience leading technical and non-technical initiatives, coordinating workstreams across multiple teams, and working within onsite/offshore delivery models.
• Experience designing training strategies, curricula, structured outlines, and quality deliverables, including technical training for AI adoption or complex technical solutions.
• Proven ability to collaborate with large, global teams to gather requirements, drive process change, and develop clear technical documentation.
• Leadership skills with the ability to guide consultants and cross-functional teams toward shared client outcomes.
• Ability to work with enterprise-level clients and manage through complex business environments.
These will help you stand out:
• MBA or postgraduate diploma degree.
• Experience with Agile methodologies such as Scrum or Kanban; gamification experience is a plus.
• Relevant domain, industry, or product certifications across areas such as banking, communications, media and technology, healthcare, life sciences, technology modernization, or enterprise process.
• Experience with program quality frameworks, methods, and tools such as Six Sigma.
• Personal leadership style aligned with creating conditions for teams to thrive, working as one, using data to build knowledge, and doing the right thing the right way.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
