ServiceNow QA Analyst
About the role
As a ServiceNow QA Analyst, you will make an impact by ensuring the quality, reliability, and performance of ServiceNow solutions throughout the software development lifecycle. You will be a valued member of the Quality Assurance team and work collaboratively with developers, business analysts, project stakeholders, and clients to deliver high-quality digital solutions.
In this role, you will:
- Create and execute test plans, test cases, and test scripts to validate functional and non-functional requirements.
- Identify, document, and track defects while ensuring timely resolution and clear communication with project teams.
- Review requirements and system specifications to ensure complete test coverage and alignment with client expectations.
- Validate user interfaces, workflows, and integrations to ensure consistency, usability, and functionality.
- Apply Agile testing practices and contribute to continuous improvements in quality assurance processes.
Additional responsibilities for QA Analyst
- Lead quality assurance activities across complex projects with minimal supervision.
- Proactively identify risks, gaps, and quality concerns throughout the development lifecycle.
- Partner with stakeholders to recommend testing strategies and quality improvements.
- Support the development and refinement of QA standards, processes, and best practices.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this position may be remote, hybrid, or onsite depending on client and project needs. In Bogota, Colombia.
What you need to have to be considered
- Bachelor's degree in Software Engineering, Computer Science, Information Technology, Mathematics, Engineering, or a related field.
- Experience in software quality assurance and testing methodologies.
- Experience creating and executing test cases, test plans, and defect management processes.
- Understanding of Agile development methodologies and sprint-based delivery environments.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Effective written and verbal communication skills.
QA Analyst
- 2 to 6 years of experience in software quality assurance or testing.
- Proven ability to work independently across multiple projects or complex engagements.
- Experience identifying testing risks and driving quality initiatives proactively.
These will help you stand out
- Experience testing ServiceNow applications and workflows.
- ServiceNow Certified System Administrator (CSA) certification.
- ITIL Foundation certification.
- Scrum or Agile-related certifications.
- Experience with test automation tools and frameworks.
- Experience testing web and mobile applications.
We're excited to meet people who share our passion for delivering quality solutions and creating exceptional client experiences. Don't hesitate to apply, even if you don't meet every qualification listed. We value diverse experiences, transferable skills, and unique perspectives that can help drive success in this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
