Consulting Manager, Commercial Banking Product Owner
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Commercial Banking Product Owner, you will make an impact by helping commercial banking clients solve complex business challenges through human-centered design, process transformation, and AI-enabled innovation. You will be a valued member of the Consulting team and work collaboratively with commercial banking stakeholders, business teams, technology partners, data teams, and cross-functional client groups.
In this role, you will:
- Lead design thinking workshops, process discovery sessions, ideation, co-creation, and future-state visioning to help solve complex commercial banking business challenges.
- Apply human-centered design principles to identify customer, colleague, and operational pain points, then translate insights into practical and innovative business solutions.
- Assess and map current-state processes, customer journeys, and operating models, then design future-state processes that improve efficiency, client experience, colleague experience, and business performance.
- Apply Lean, process excellence, and transformation methodologies to simplify, standardize, and optimize workflows across commercial banking products, services, and operations.
- Identify opportunities to use AI, Generative AI, automation, and data-driven solutions to enhance productivity, decision-making, operating models, and client experiences.
- Partner with commercial banking stakeholders, business leaders, technology teams, and data teams to shape transformation opportunities, develop roadmaps, build business cases, and align solutions to strategic priorities.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires 3 days a week in a client or Cognizant office in Chicago, Illinois. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Experience leading design thinking workshops, process discovery sessions, ideation, co-creation, or future-state visioning with cross-functional business and technology teams.
- Experience assessing current-state processes, customer journeys, operating models, or business workflows and designing future-state solutions.
- Commercial banking domain knowledge, including familiarity with banking products, services, operations, client journeys, colleague experiences, and regulatory considerations.
- Experience applying Lean, process excellence, business transformation, or continuous improvement methods to simplify and optimize business operations.
- Ability to partner with senior stakeholders, influence alignment across business and technology teams, and translate strategic priorities into transformation roadmaps and business cases.
These will help you succeed
- Experience identifying or implementing AI, Generative AI, automation, or data-enabled opportunities within business processes or operating models.
- Strong facilitation skills with the ability to lead workshops, guide executive conversations, and bring diverse teams together around a shared vision.
- Ability to balance strategic thinking with practical execution, moving from discovery and pain point identification to actionable recommendations and measurable outcomes.
- Consulting experience supporting financial services or commercial banking transformation programs.
- Strong communication skills with the ability to simplify complex ideas and present recommendations clearly to business, technology, and leadership audiences.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
The annual salary for this position is between $110,000 - $126,000, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
Post closing date
Applications will be accepted until July 31st, 2026.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
