Consulting Manager, Commercial Banking Product Owner
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Commercial Banking Product Owner, you will make an impact by helping commercial banking clients solve complex business challenges through human-centered design, process transformation, and AI-enabled innovation. You will be a valued member of the Consulting team and work collaboratively with commercial banking stakeholders, business teams, technology partners, data teams, and cross-functional client groups.
In this role, you will:
- Lead design thinking workshops, process discovery sessions, ideation, co-creation, and future-state visioning to help solve complex commercial banking business challenges.
- Apply human-centered design principles to identify customer, colleague, and operational pain points, then translate insights into practical and innovative business solutions.
- Assess and map current-state processes, customer journeys, and operating models, then design future-state processes that improve efficiency, client experience, colleague experience, and business performance.
- Apply Lean, process excellence, and transformation methodologies to simplify, standardize, and optimize workflows across commercial banking products, services, and operations.
- Identify opportunities to use AI, Generative AI, automation, and data-driven solutions to enhance productivity, decision-making, operating models, and client experiences.
- Partner with commercial banking stakeholders, business leaders, technology teams, and data teams to shape transformation opportunities, develop roadmaps, build business cases, and align solutions to strategic priorities.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires 3 days a week in a client or Cognizant office in Chicago, Illinois. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Experience leading design thinking workshops, process discovery sessions, ideation, co-creation, or future-state visioning with cross-functional business and technology teams.
- Experience assessing current-state processes, customer journeys, operating models, or business workflows and designing future-state solutions.
- Commercial banking domain knowledge, including familiarity with banking products, services, operations, client journeys, colleague experiences, and regulatory considerations.
- Experience applying Lean, process excellence, business transformation, or continuous improvement methods to simplify and optimize business operations.
- Ability to partner with senior stakeholders, influence alignment across business and technology teams, and translate strategic priorities into transformation roadmaps and business cases.
These will help you succeed
- Experience identifying or implementing AI, Generative AI, automation, or data-enabled opportunities within business processes or operating models.
- Strong facilitation skills with the ability to lead workshops, guide executive conversations, and bring diverse teams together around a shared vision.
- Ability to balance strategic thinking with practical execution, moving from discovery and pain point identification to actionable recommendations and measurable outcomes.
- Consulting experience supporting financial services or commercial banking transformation programs.
- Strong communication skills with the ability to simplify complex ideas and present recommendations clearly to business, technology, and leadership audiences.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
The annual salary for this position is between $110,000 - $126,000, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
Post closing date
Applications will be accepted until July 31st, 2026.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
