As a Healthcare Payer Client Relationship Manager, you will make an impact by owning, growing, and strengthening strategic Healthcare Payer client relationships, serving as the primary executive interface for assigned accounts and driving client satisfaction, revenue growth, pipeline development, and long-term account profitability. You will be a valued member of the Healthcare Payer client leadership team and work collaboratively with service lines, delivery leadership, executive stakeholders, and clients.
In this role, you will
- Act as the primary relationship owner for assigned Healthcare Payer accounts, building deep, trusted partnerships with client stakeholders and serving as the day-to-day executive point of contact.
- Own and drive pipeline development, including renewals, extensions, and net-new opportunities, and lead RFPs, proactive bids, and strategic pursuits to ensure sustained and profitable account growth.
- Co-create solutions with service lines and delivery teams to address client needs, drive technology-led transformation, and deliver measurable business outcomes.
- Identify, shape, and lead AI, Generative AI, and Agentic AI business opportunities, including process transformation, automation, data modernization, and workforce productivity initiatives that deliver measurable client value.
- Maintain accountability for account financials, including revenue, margin, and long-term growth plans, while partnering with internal leadership on delivery governance, risk management, and escalation handling.
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 4 to 5 days a week in a client or Cognizant office in Minneapolis, MN.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- 12+ years of experience in a client-facing role in an Healthcare Payer IT Services or IT Consulting organization.
- Demonstrated experience leading large Healthcare Payer technology transformation pursuits.
- Proven ownership of client P&L with account sizes of $30M+.
- Strong ability to build and sustain CXO and VP-level client relationships.
- Experience operating in complex, matrixed environments with global delivery models.
These will help you succeed
- Demonstrated success in new business development, including large, complex deal pursuits, with the ability to manage multiple concurrent priorities in a fast-paced, dynamic environment.
- Working knowledge of Artificial Intelligence (AI), Generative AI, Agentic AI, and emerging digital technologies, with experience identifying, shaping, and leading AI business opportunities and translating capabilities into business outcomes and growth opportunities.
- Strong analytical, problem-solving, and strategic thinking capabilities, with the ability to communicate effectively with technical and non-technical audiences across diverse corporate environments.
- Strong executive presentation, storytelling, and communication skills with experience presenting to C-suite and senior business leaders.
- Open to any industry domain; Healthcare understanding is a plus but not mandatory.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
- The annual salary for this position is between $140,000 - $170,000 depending on the experience and other qualifications of the successful candidate.
- This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
