As a Healthcare Payer Client Relationship Manager, you will make an impact by owning, growing, and strengthening strategic Healthcare Payer client relationships, serving as the primary executive interface for assigned accounts and driving client satisfaction, revenue growth, pipeline development, and long-term account profitability. You will be a valued member of the Healthcare Payer client leadership team and work collaboratively with service lines, delivery leadership, executive stakeholders, and clients.
In this role, you will
- Act as the primary relationship owner for assigned Healthcare Payer accounts, building deep, trusted partnerships with client stakeholders and serving as the day-to-day executive point of contact.
- Own and drive pipeline development, including renewals, extensions, and net-new opportunities, and lead RFPs, proactive bids, and strategic pursuits to ensure sustained and profitable account growth.
- Co-create solutions with service lines and delivery teams to address client needs, drive technology-led transformation, and deliver measurable business outcomes.
- Identify, shape, and lead AI, Generative AI, and Agentic AI business opportunities, including process transformation, automation, data modernization, and workforce productivity initiatives that deliver measurable client value.
- Maintain accountability for account financials, including revenue, margin, and long-term growth plans, while partnering with internal leadership on delivery governance, risk management, and escalation handling.
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 4 to 5 days a week in a client or Cognizant office in Minneapolis, MN.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- 12+ years of experience in a client-facing role in an Healthcare Payer IT Services or IT Consulting organization.
- Demonstrated experience leading large Healthcare Payer technology transformation pursuits.
- Proven ownership of client P&L with account sizes of $30M+.
- Strong ability to build and sustain CXO and VP-level client relationships.
- Experience operating in complex, matrixed environments with global delivery models.
These will help you succeed
- Demonstrated success in new business development, including large, complex deal pursuits, with the ability to manage multiple concurrent priorities in a fast-paced, dynamic environment.
- Working knowledge of Artificial Intelligence (AI), Generative AI, Agentic AI, and emerging digital technologies, with experience identifying, shaping, and leading AI business opportunities and translating capabilities into business outcomes and growth opportunities.
- Strong analytical, problem-solving, and strategic thinking capabilities, with the ability to communicate effectively with technical and non-technical audiences across diverse corporate environments.
- Strong executive presentation, storytelling, and communication skills with experience presenting to C-suite and senior business leaders.
- Open to any industry domain; Healthcare understanding is a plus but not mandatory.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
- The annual salary for this position is between $140,000 - $170,000 depending on the experience and other qualifications of the successful candidate.
- This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
