The SAP ABAP & Fiori Developer will be responsible for providing application development, enhancement, and advanced support services for SAP S/4HANA environments. The role includes incident and problem resolution, defect remediation, minor enhancements, and participation in application development initiatives. The associate will collaborate with cross-functional teams to deliver stable, scalable, and high-quality SAP solutions while supporting continuous improvement and knowledge management objectives.
Key Responsibilities:
- Provide L2/L3 support for SAP ABAP and Fiori applications, including incident resolution, defect analysis, troubleshooting, and performance optimization.
- Perform technical analysis and root cause investigation for critical and high-priority production issues.
- Participate in on-call support rotations as required by project or business needs.
- Design, develop, test, and deploy enhancements and small-scale application development initiatives based on business requirements.
- Develop and support SAP Fiori applications, SAPUI5 solutions, OData services, and SAP S/4HANA extensibility frameworks following clean-core and SAP best practices.
- Analyze and resolve integration issues involving SAP and external applications, APIs, middleware platforms, and enterprise systems.
- Support transport management, deployment activities, release coordination, and change implementation processes.
- Collaborate with functional consultants and technical teams to resolve cross-functional and cross-application issues.
- Maintain accurate documentation of incidents, service requests, changes, and development activities in approved ticketing and work management systems.
- Create and maintain technical documentation, knowledge articles, standard operating procedures, and knowledge transfer materials.
- Participate in knowledge-sharing sessions, cross-training initiatives, and transition activities to strengthen team capabilities and reduce key-person dependencies.
- Contribute to continuous service improvement initiatives through automation, code-quality improvements, process optimization, and operational excellence activities.
- Participate in operational reviews, status meetings, and project discussions while proactively communicating risks, issues, and mitigation plans.
Work Model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in Sao Paulo. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
- 7+ years of SAP ABAP development and application support experience.
- Minimum 2 years of experience working with SAP S/4HANA environments.
- Strong expertise in:
- Object-Oriented ABAP
- CDS Views
- AMDP
- Enhancements and BAdIs
- Reports and Forms
- Performance tuning and optimization tools
- Hands-on experience with SAP Fiori and SAPUI5 development, including:
- Custom applications
- Application extensions
- Fiori Elements
- OData Services
- Fiori Launchpad configuration and support
- Working knowledge of SAP ABAP RESTful Application Programming Model (RAP).
- Experience supporting production environments within an Application Management Services (AMS) model.
- Good understanding of ITIL-based support processes, including Incident, Problem, Change, and Service Request Management.
- Experience with service management and work-tracking tools.
- Strong verbal and written communication skills in English.
- Ability to work effectively within distributed global teams and collaborate across multiple time zones.
Preferred Qualifications:
- Experience with SAP Business Technology Platform (SAP BTP), including:
- CAP
- Integration Suite
- Document AI
- React
- TypeScript
- Data integration technologies
- Experience supporting SAP S/4HANA Cloud or RISE with SAP environments.
- Knowledge of enterprise integrations involving retail, manufacturing, supply chain, or consumer goods industries.
- SAP certification in ABAP Development, SAP Fiori, SAPUI5, or SAP S/4HANA Development.
- Familiarity with AI-assisted development tools and modern software engineering practices.
- Experience with automation initiatives and continuous improvement programs.
Please, upload your resume in English.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
