The SAP ABAP & Fiori Developer will be responsible for providing application development, enhancement, and advanced support services for SAP S/4HANA environments. The role includes incident and problem resolution, defect remediation, minor enhancements, and participation in application development initiatives. The associate will collaborate with cross-functional teams to deliver stable, scalable, and high-quality SAP solutions while supporting continuous improvement and knowledge management objectives.
Key Responsibilities:
- Provide L2/L3 support for SAP ABAP and Fiori applications, including incident resolution, defect analysis, troubleshooting, and performance optimization.
- Perform technical analysis and root cause investigation for critical and high-priority production issues.
- Participate in on-call support rotations as required by project or business needs.
- Design, develop, test, and deploy enhancements and small-scale application development initiatives based on business requirements.
- Develop and support SAP Fiori applications, SAPUI5 solutions, OData services, and SAP S/4HANA extensibility frameworks following clean-core and SAP best practices.
- Analyze and resolve integration issues involving SAP and external applications, APIs, middleware platforms, and enterprise systems.
- Support transport management, deployment activities, release coordination, and change implementation processes.
- Collaborate with functional consultants and technical teams to resolve cross-functional and cross-application issues.
- Maintain accurate documentation of incidents, service requests, changes, and development activities in approved ticketing and work management systems.
- Create and maintain technical documentation, knowledge articles, standard operating procedures, and knowledge transfer materials.
- Participate in knowledge-sharing sessions, cross-training initiatives, and transition activities to strengthen team capabilities and reduce key-person dependencies.
- Contribute to continuous service improvement initiatives through automation, code-quality improvements, process optimization, and operational excellence activities.
- Participate in operational reviews, status meetings, and project discussions while proactively communicating risks, issues, and mitigation plans.
Work Model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in Sao Paulo. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
- 7+ years of SAP ABAP development and application support experience.
- Minimum 2 years of experience working with SAP S/4HANA environments.
- Strong expertise in:
- Object-Oriented ABAP
- CDS Views
- AMDP
- Enhancements and BAdIs
- Reports and Forms
- Performance tuning and optimization tools
- Hands-on experience with SAP Fiori and SAPUI5 development, including:
- Custom applications
- Application extensions
- Fiori Elements
- OData Services
- Fiori Launchpad configuration and support
- Working knowledge of SAP ABAP RESTful Application Programming Model (RAP).
- Experience supporting production environments within an Application Management Services (AMS) model.
- Good understanding of ITIL-based support processes, including Incident, Problem, Change, and Service Request Management.
- Experience with service management and work-tracking tools.
- Strong verbal and written communication skills in English.
- Ability to work effectively within distributed global teams and collaborate across multiple time zones.
Preferred Qualifications:
- Experience with SAP Business Technology Platform (SAP BTP), including:
- CAP
- Integration Suite
- Document AI
- React
- TypeScript
- Data integration technologies
- Experience supporting SAP S/4HANA Cloud or RISE with SAP environments.
- Knowledge of enterprise integrations involving retail, manufacturing, supply chain, or consumer goods industries.
- SAP certification in ABAP Development, SAP Fiori, SAPUI5, or SAP S/4HANA Development.
- Familiarity with AI-assisted development tools and modern software engineering practices.
- Experience with automation initiatives and continuous improvement programs.
Please, upload your resume in English.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
