We’re Hiring: French speaking Customer Support Representative
Do you enjoy helping people, solving problems, and working in a supportive, international environment? We’re looking for a Customer Support Representative to join our team and play a key role in delivering great customer experience.
Job details
· Employment type: Full-time, 40 hours/week
· Work mode: Hybrid (1 day/week in office)
· Location: Budapest, Hungary, 9th District, Mill Park office building
· Working hours: Standard business hours (Monday–Friday, 08:00–18:00)
What we offer - Our benefits
- Competitive salary package
- Annual bonus system
- Cafeteria package
- Risk and accident insurance
- Language course reimbursement
- Free or discounted medical services at a private clinic
- All You can Move Sportpass
- Friendly, inclusive, and fast‑paced team culture
- Opportunity to work with modern, cloud‑based solutions and global customers
What you’ll do:
- Support customers via phone and email
- Troubleshoot account, document, template, and billing issues
- Meet SLAs and deliver outstanding customer experience
- Proactively identify product improvements
What we’re looking for:
- 1+ year experience in customer service/call center/sales
- Strong communication skills, fluent English + French
- Customer‑first mindset, problem‑solving attitude
- Salesforce experience is a plus
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.