About the role
As a Desktop Engineer Intern, you will make an impact by providing hands-on, onsite technical support that keeps end users productive and their devices running smoothly. You will be a valued member of the internal IT support team and work collaboratively with fellow IT team members and client site staff.
In this role, you will
- Provide onsite technical support for basic hardware-related issues with desktops, laptops, and peripheral devices.
- Provide onsite support for printer-related issues and requests, including label printers, mobile printers, receipt printers, and toners.
- Configure new desktops, laptops, printers, and other peripherals according to standard operating procedures.
- Review the knowledge base and SOPs, update outdated SOPs for new or changing processes, and create SOPs for newly defined processes and procedures.
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well-being programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Hooksett, New Hampshire.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Currently attending a 2-year or 4-year accredited college or university, pursuing a STEM major.
- Availability to work part-time, 20 hours per week (5 days a week, 4 hours a day), onsite.
- A high level of quality and strong attention to detail.
- Reliable transportation and the ability to travel between the HQ (14 Central Park Dr, Hooksett) and Retail (1278 Hooksett Rd, Hooksett) locations as required to perform job duties.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Start Date
The internship will last 9 months to 1 year, starting in October 2026.
Hourly rate and other compensation
The hourly rate for this position is $25.00 per hour, depending on experience and other qualifications of the successful candidate.
Disclaimer
The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Work Authorization
Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。