About the role
As a Desktop Engineer Intern, you will make an impact by providing hands-on, onsite technical support that keeps end users productive and their devices running smoothly. You will be a valued member of the internal IT support team and work collaboratively with fellow IT team members and client site staff.
In this role, you will
- Provide onsite technical support for basic hardware-related issues with desktops, laptops, and peripheral devices.
- Provide onsite support for printer-related issues and requests, including label printers, mobile printers, receipt printers, and toners.
- Configure new desktops, laptops, printers, and other peripherals according to standard operating procedures.
- Review the knowledge base and SOPs, update outdated SOPs for new or changing processes, and create SOPs for newly defined processes and procedures.
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well-being programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Hooksett, New Hampshire.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Currently attending a 2-year or 4-year accredited college or university, pursuing a STEM major.
- Availability to work part-time, 20 hours per week (5 days a week, 4 hours a day), onsite.
- A high level of quality and strong attention to detail.
- Reliable transportation and the ability to travel between the HQ (14 Central Park Dr, Hooksett) and Retail (1278 Hooksett Rd, Hooksett) locations as required to perform job duties.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Start Date
The internship will last 9 months to 1 year, starting in October 2026.
Hourly rate and other compensation
The hourly rate for this position is $25.00 per hour, depending on experience and other qualifications of the successful candidate.
Disclaimer
The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Work Authorization
Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.