Account Manager - Manufacturing, Logistics, Consumer Goods
As an Account Manager (internally known as Client Relationship Manager or CRM) – Manufacturing, Logistics and Consumer Goods, you will make an impact by executing the account strategy for long-term profitable growth, cultivating long-term client relationships, and positioning Cognizant as a thought partner and business leader within the client. You will be a valued member of the Nordics Commercial team and work collaboratively with business, IT and procurement leads, internal and external delivery partners, and clients.
In this role, you will
• Market Leadership – Execute the account's strategy for long-term profitable growth and position Cognizant as a thought partner and business leader, building and managing an Account Plan through key relationships with business, IT and procurement leads.
• Relationship Management – Cultivate long-term client relationships, create client advocates and broaden Cognizant's relationship footprint by going above and beyond in relationship development.
• Business Development – Create opportunities, position Cognizant credentials, assets and value, and drive end-to-end ownership of RFP responses that are compliant with client and Cognizant processes.
• Account Operations – Deliver against the account strategy and goals, forecasting and meeting or exceeding quarterly and annual revenue & margin targets while driving overall financial performance.
• Identify new opportunities with existing clients and qualify add-on opportunities to existing engagements, engaging the relevant teams to deliver success.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Stockholm, Sweden. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• Proficiency in the Products and Resources industry, Manufacturing in particular, with solid business development experience across both Hunting and Farming, with the requirement mainly for Hunting on existing clients.
• Excellent communication skills – reliable and dependable with clear, concise spoken and written communication and the ability to work in a global team.
• Results driven – ambitious and hungry to demonstrate leadership credentials, a self-starter who is adaptable and can work independently or within a team structure.
• Ability to build customer rapport and create client advocates for Cognizant, with a customer-oriented focus on exceptional client experience.
• Ability to keep on top of all progress and potential risks across the portfolio and client landscape, balancing risk and growth to deliver innovative engagements for clients.
These will help you stand out
• Understanding of financial, marketing and business strategy concepts, including P&L management with revenue and margin forecasting and deal commercials.
• Business acumen with working knowledge across Business Consulting, Application, Infrastructure and BPO services, and the opportunity for Digital Business.
• Deep knowledge in at least one Products and Resources domain area.
• Excellent bid management skills.
• Exposure to and understanding of multiple delivery and commercial constructs.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
