Patient Advocate – Riverdale, GA
Location: Riverdale, GA
Schedule: Saturday – Wednesday, 9:30 AM – 6:00 PM
Training: 3 weeks of required training
Start Date: 9/28
Experience: 1 to 3 years
Job Summary
The Patient Advocate is a vital role in hospitals and medical centers, responsible for assessing, communicating, and acting upon potential eligibility determinations. This includes evaluating patient demographics, household composition, financial holdings, medical status, and specific program criteria to secure Medicaid, Social Security, and insurance.
Key Responsibilities
• Collect and review patient information to determine eligibility.
• Prepare documents and review them for accuracy and completeness.
• Provide technical assistance to clients and patients.
• Create and maintain files.
• Ensure accurate documentation is maintained.
• Manage caseloads efficiently.
• Maintain and update the database, including documentation within Epic.
• Develop and retain professional relationships with hospital staff.
• Maintain and respect patient confidentiality.
• Adhere to HIPAA and EMTALA laws.
• Work effectively with diverse groups of people, demonstrating effective communication, organization, and time management.
• Will be required to travel locally.
• Perform other duties as assigned.
• Insurance and medical documentation with patients.
Qualifications
• Working knowledge of Medicaid eligibility and programs required.
• Experience with the Epic electronic health record system required.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in using relevant software and databases.
• Ability to work independently and manage tasks efficiently.
• High level of empathy and patience when dealing with patients.
• Basic understanding of healthcare regulations and compliance requirements.
Requirements
• High School Diploma
• Associate's degree or equivalent preferred
• One year of related experience
• Knowledge of Medicaid required
• Epic system experience required
Compensation
The hourly rate for this position is between $20.00 – $22.00 per hour, depending on experience and other qualifications of the successful candidate.
Applications will be accepted until 9/25th
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
