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Tools Senior Specialist

47291

What we do:

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Gdańsk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!

About the role:

The team is responsible for data quality and support operations of core online Geo products. A Tools Senior Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.

Responsibilities:

  • Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,

  • Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,

  • Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,

  • Coordinate tool releases and new updates (as needed),

  • Test tool fixes/changes/new features for engineers,

  • Submit code changes for tools (as needed),

  • Develop new tools/Dashboard as needed by the teams,

  • Diagnose global geo problems related to software/Linux,

  • Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.

  • Implement AI based solutions.


Required skills:

  • Over 2 years of experience in a similar domain,

  • ArcGIS desktop, ArcGIS server experience,

  • Scripting knowledge – Python and SQL experience,

  • Technological savviness,

  • Availability to work on the weekends (1-2 week days/month)

  • Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,

  • Strong problem-solving skills and excellent attention to detail,

  • Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving,

  • AI Familiarity (at least intermediate level)

  • Google Cloud/Google CLI

  • Proven record of raising and implementing ideas,

  • FME,

  • Nice to have: Github, Java Script ,Vertex AI.

We offer:

  • Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,

  • Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,

  • Open-minded and multinational environment,

  • Opportunity to be part of a global organization focused on development,

  • Professional development and clear career path,

  • Training & development opportunities including language courses

For more information about us, visit Cognizant Poland.

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We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

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