At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!
Cognizant Technology Solutions is looking for a Audio/Video - AV Conferencing Engineer to join our dynamic team, collaborate with cross-functional teams to drive innovation and deliver impactful solutions that align with our company’s goals.
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
Role: Audio/Video AV Conferencing Engineer
** Applications will be accepted until Mar 31, 2026
Location: Candidates will need to work out of the Client’s office in Boston MA from Monday to Friday. Hybrid or remote work is not an option.
About this Team and Role
Job Summary
The Field Services Audio Video Conferencing Engineer is responsible for designing implementing and maintaining enterprise-grade audio and video conferencing solutions across meeting rooms collaboration spaces and virtual platforms. This role ensures seamless communication experiences through proactive monitoring troubleshooting and optimization of AV systems.
Responsibilities
- Design and configure AV systems including microphones speakers cameras displays and control systems.
- Ensure compatibility with IT infrastructure and networking standards.
- Prepare documentation for AV layouts wiring diagrams and system configurations.
- Install and commission AV hardware and software in conference rooms and collaboration spaces.
- Configure codecs video endpoints and control hubs (Cisco Control Hub Poly Lens).
- Perform device resets and firmware updates as needed.
- Provide real-time technical support for video conferencing sessions and live events.
- Maintain hotline support for AV-related incidents and ServiceNow requests.
- Troubleshoot hardware/software conflicts connectivity issues and audio/video quality problems.
- Conduct routine health checks on AV systems including testing microphones cameras and displays.
- Monitor system performance and apply patches/upgrades following change management processes.
- Support high-profile meetings and webinars by managing AV setups and providing dry runs.
- Operate in-house and portable AV systems during live events.
- Maintain AV inventory and update user guides and SOPs.
- Ensure compliance with organizational security and operational standards.
- Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing.
- Engage with stakeholders to understand their needs and provide tailored IT solutions.
- Monitor system performance and implement improvements to enhance efficiency and reliability.
- Stay updated with the latest technology trends to drive innovation and continuous improvement.
Certifications Required
ITIL Certification
Mandatory Skills 8+ years of Strong experience on:
· Audio Conferencing
· Video Conferencing
· MS Teams Collaboration Suite
· Zooms Collaboration Suite
· Customer Interfacing Skills
· AV Hardware’s Troubleshooting
· ITIL Framework
· Configuration & Setup of AV Infra(Microphones, Speakers, Cameras, Displays, & Control systems)
Competencies:
· Ownership and Accountability
· Autonomy
· High Level of Integrity
· Clear Communication
· Creative Problem Solver
Salary and Other Compensation:
The annual salary for the position is between $80,000/year - $90,000/year and depends on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Work Authorization:
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
#LI-SA1
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。