Cognizant is hiring a Senior Account Manager to form an integral part of the continued rapid growth of Cognizant’s Spanish Sales team, expanding our global service portfolio from Consulting, Technology and Outsourcing services for large accounts in the Insurance in Spain and the Iberia region. The role will involve daily exposure to our clients and Cognizant senior management, reporting into the Client Partner in Madrid Office. Located either in Barcelona or in Madrid, this role offers hybrid work model and opportunities to thrive and grow within our Sales Team.
Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are margin, revenue, client satisfaction & employee retention.
What are you looking for?
Client Management: Develop and maintain strong long-lasting relationships with key clients in the Insurance sector
Account Growth: Identify opportunities for growth within existing accounts and be responsible for a 10+ m€ portfolio
Solution Delivery: Collaborate with internal teams to ensure the timely and successful delivery of our IT solutions according to client needs and objectives.
Client Advocacy: Act as the voice of the client within the company ensuring their needs and feedback are communicated and addressed.
Performance Tracking: Monitor and report on account performance including key metrics and client satisfaction.
Problem Resolution: Address and resolve any issues or concerns raised by clients promptly and effectively.
Insurance Insights in Spain, Portugal & Italy: Stay informed about industry trends and developments through our partnership with Hyperscalers, specific trainings and success stories from other geos
Drive RFPs / proactive bids with regards to renewals, extensions, and expansion.
Opportunities to thrive and be recognized by your commercial performance
What are we looking for?
8 + years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry.
Strong focus on Insurance industry, good understanding of main business processes
Aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
Proactive mindset, ability to work independently and as part of a team.
Excellent oral and written communication skills in Spanish and in English
Ability to understand Core modernization offers: Guidewire, etc
Preferred Experience
MS or MBA degree
Experience working with multi-geo teams and offshore
Detail oriented and able to manage and maintain all facets of complex assignments.
Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.
Demonstrate the flexibility to work among diverse corporate environments and technical and non-technical audiences
At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds.
Need a change in 2026 to grow in responsibility and evolve in your career ? Join us ! Please share you CV in English and we will connect soon.
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
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