Cognizant is hiring a Senior Account Manager to form an integral part of the continued rapid growth of Cognizant’s Spanish Sales team, expanding our global service portfolio from Consulting, Technology and Outsourcing services for large accounts in the Insurance in Spain and the Iberia region. The role will involve daily exposure to our clients and Cognizant senior management, reporting into the Client Partner in Madrid Office. Located either in Barcelona or in Madrid, this role offers hybrid work model and opportunities to thrive and grow within our Sales Team.
Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are margin, revenue, client satisfaction & employee retention.
What are you looking for?
Client Management: Develop and maintain strong long-lasting relationships with key clients in the Insurance sector
Account Growth: Identify opportunities for growth within existing accounts and be responsible for a 10+ m€ portfolio
Solution Delivery: Collaborate with internal teams to ensure the timely and successful delivery of our IT solutions according to client needs and objectives.
Client Advocacy: Act as the voice of the client within the company ensuring their needs and feedback are communicated and addressed.
Performance Tracking: Monitor and report on account performance including key metrics and client satisfaction.
Problem Resolution: Address and resolve any issues or concerns raised by clients promptly and effectively.
Insurance Insights in Spain, Portugal & Italy: Stay informed about industry trends and developments through our partnership with Hyperscalers, specific trainings and success stories from other geos
Drive RFPs / proactive bids with regards to renewals, extensions, and expansion.
Opportunities to thrive and be recognized by your commercial performance
What are we looking for?
8 + years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry.
Strong focus on Insurance industry, good understanding of main business processes
Aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
Proactive mindset, ability to work independently and as part of a team.
Excellent oral and written communication skills in Spanish and in English
Ability to understand Core modernization offers: Guidewire, etc
Preferred Experience
MS or MBA degree
Experience working with multi-geo teams and offshore
Detail oriented and able to manage and maintain all facets of complex assignments.
Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.
Demonstrate the flexibility to work among diverse corporate environments and technical and non-technical audiences
At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds.
Need a change in 2026 to grow in responsibility and evolve in your career ? Join us ! Please share you CV in English and we will connect soon.
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.