What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
Position Summary:
Account Talent Management & Fulfillment Lead
- Analysis of current end-2-end (E2E) resource management fulfillment process and identification of opportunities to streamline the process, introduce further automations including AI enhancements for ANZ region
- Overseeing and managing improvement initiatives for the E2E resource management fulfillment process
- Change management, comms and advising account management teams on resource management fulfillment process from demand creation to selection to fulfillment.
- Govern the cross skilling commitments baked in as part of deals to ensure that required cost and productivity levels are maintained
Mandatory Skills:
Experienced in management of resource fulfillment process and tracking of key operational metrics.
Experienced in Cognizant global processes, policies and systems required for resource fulfillment (highly desirable).
Strong understanding of local ANZ HR policies.
Strong communication skills and ability to work with multiple stakeholders.
Proven record of managing conflicts, leading resolutions and escalating risks/issues in a timely manner.
Ability to chair key governance meetings for tracking metrics and actions.
Duties and Responsibilities:
Govern accurate allocation/de-allocation of the resources on the account specific project codes.
Govern hygiene of service orders created for resource fulfillment ensuring the required operational parameters and adhered to.
Work closely with onshore finance, operations, account sales and delivery teams and govern timely responses to actions.
Setup and run cadences with account teams to ensure service order hygiene for resource management.
Continuous improvement of E2E resource management fulfillment process including change management aspects.
Maintain tracking of accurate allocation/de-allocation of the resources on the account specific project codes and where applicable be involved with resolution of issues.
Maintain tracking and progress on cross skilling of resources at account level. Work with Service Lines and Learning and Development teams to come up with account specific plans, and govern the progress with pre-defined metrics.
Involved in the on-boarding of new account commercial and delivery team members and ensure that they are across the systems and fulfillment processes.
Salary Range: >$100,000
Date of posting: 21-April-26
Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers. Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。