Associate Vice President (AVP) – Managed Product as a Service
(MPaaS)
Location: United States
Reporting To: Consulting Leadership / Industry Practice Head
Practice: Communications, Media & Technology (Telecom)
Role Summary
We are seeking an entrepreneurial driven AVP Delivery Leader to establish and lead a
new Managed Product as a Service (MPaaS) practice. The role will be responsible for
building and scaling a consulting-led business encompassing product consulting,
managed services, service delivery, customer success, licensing operations,
and strategic growth initiatives.
MPaaS will be a sub-practice under CMT consulting The AVP will own end-to-end subpractice
leadership, including revenue growth, delivery excellence, customer
engagement, alliance management, talent acquisition, and operational governance.
Key Responsibilities
Practice Leadership & Growth
• Build and lead the Managed Product as a Service practice from inception, with
Back-up EXEC product suite under partnership with Cloud Software Group and
named set of distributors/channel partners.
• Define execution strategy, operating model, service offerings, and delivery
plans.
• Establish a scalable consulting, delivery and managed services organization.
• Develop annual business plans, revenue forecasts, and growth roadmaps.
• Own sub practice P&L and profitability targets.
Revenue & Business Development
• Drive growth of a multi-million-dollar portfolio across consulting,
implementation, managed services, and support.
• Identify and develop new opportunities with distributors, and enterprise
customers.
• Lead executive-level client discussions and delivery accountability.
Strategic Alliance Management
• Serve as partnership, and delivery owner for CSG and key ecosystem
partners/distributors.
• Develop joint business plans and strategic initiatives.
• Coordinate with distributors and channel partners to accelerate market
adoption.
• Drive partner-led revenue and co-selling opportunities.
Managed Services & Service Delivery
• Establish governance and delivery frameworks for managed services operations.
• Lead transition and transformation programs.
• Oversee service delivery, customer satisfaction, SLAs, KPIs, and operational
excellence.
• Ensure successful onboarding and management of support teams.
Product & Consulting Leadership
• Develop consulting offerings around CSG products and platforms to begin with
and scale up across CMT clients on Managed Product portfolio of offerings.
• Create reusable assets, accelerators, methodologies, and best practices.
• Act as a trusted practitioner to C-level executives.
• Provide thought leadership on Product ModelsDigital Transformation, Customer
Experience, and Monetization.
Talent & Organization Building
• Recruit, mentor, and develop consulting, delivery, and support teams.
• Build a high-performance culture focused on accountability and innovation.
• Lead workforce planning and capability development.
• Lead seamless integration of any re-hire/rebadged candidates for the capability
area
Financial Accountability
The AVP will be accountable for:
• Revenue growth and portfolio expansion.
• Practice profitability and utilization.
• Managed services delivery performance.
• Customer retention and satisfaction.
• Strategic alliance outcomes.
• New business acquisition and pipeline development.
Required Experience
Must Have
• 25+ years of experience in Product Management and monetisation services,
Digital Transformation, or Managed Services.
• 15+ years leading large consulting, delivery, or managed services organizations.
• Demonstrated experience managing multi-million-dollar revenue portfolios.
• Proven ability to build and scale practices or business units.
Preferred
• Direct experience with platforms and solutions.
• Exposure to distributor/channel-led business models.
• Knowledge of SaaS, Managed Services, and Product-as-a-Service operating
models.
Leadership Competencies
• Strategic Thinking
• Executive Presence
• Commercial Acumen
• Practice Building
• Customer Centricity
• Alliance Management
• Financial Management
• Team Leadership
• Change Leadership
• Innovation & Growth Mindset
Success Metrics (Year 1)
• Successfully establish and operationalize the MPaaS practice.
• Deliver transition and stabilization of managed support services.
• Achieve revenue and profitability targets.
• Build and lead a high-performing consulting and delivery organization.
• Expand strategic partnership opportunities with CSG and distributors.
• Establish executive relationships across key client accounts.
Why this role exists
This role is being created to lead a newly established business of Managed Product
as a Service expected to generate significant recurring revenue through ($300M
Revenue over 5 years) managed services, consulting, product operations, and strategic
partner-led growth. The AVP will serve as the executive leader responsible for scaling
the business and transforming it into a strategic growth engine.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
