About the role
As a Software Quality Analyst II – AI Assistant Testing, you will make an impact by ensuring the quality, reliability, and customer experience of innovative software and hardware platforms. You will be a valued member of the Quality Engineering team and work collaboratively with cross-functional engineering, product, and development teams to deliver high-quality customer-facing experiences.
In this role, you will:
Design, develop, and execute comprehensive manual and automated test plans, test cases, and test scenarios.
Validate end-to-end customer workflows, operating systems, hardware integrations, and user experiences across multiple platforms.
Test conversational and personal assistant experiences, including natural language interactions, speech recognition, contextual understanding, and real-world usage scenarios.
Perform exploratory testing to identify edge cases, unexpected behaviors, and customer-impacting defects beyond documented requirements.
Analyze failures, troubleshoot complex issues, document defects with detailed reproduction steps, and collaborate with engineering teams to drive timely resolution.
Work Model
At Cognizant, we strive to provide flexibility wherever possible and support a healthy work-life balance through our wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days per week in a client office in Cupertino, California.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
3+ years of experience as a Software Quality Analyst, Software Tester, or related Quality Engineering role.
Strong experience in test planning, test design, test authoring, and execution of both manual and automated test cases.
Hands-on experience performing black-box testing of software and hardware systems.
Proven ability to test client platforms, operating systems, applications, hardware devices, and integrated user experiences.
Experience performing exploratory testing and identifying defects not uncovered through scripted testing.
Strong debugging, troubleshooting, defect analysis, and root-cause investigation skills.
Experience testing conversational interfaces, virtual assistants, speech recognition systems, or customer-facing AI-driven experiences.
Demonstrated ability to reproduce complex and intermittent customer-reported issues and provide clear diagnostic information.
Excellent verbal and written communication skills in English.
Strong attention to detail, customer-first mindset, and passion for delivering high-quality products.
These will help you stand out
Experience validating natural language processing (NLP) or voice-enabled applications.
Knowledge of speech recognition technologies and conversational user experience testing.
Experience working in fast-paced Agile development environments.
Strong analytical skills with the ability to proactively identify quality risks and testing gaps.
Experience collaborating with globally distributed engineering teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
The annual salary for this position is between $53,477 to $92,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
