Job Summary
This hybrid night shift role focuses on specialized accounts receivable and order to cash operations including dispute management across global customer portfolios. The role ensures accurate invoice processing timely collections and risk controlled credit practices directly supporting predictable cash flow healthy working capital and reliable financial reporting for the organization.
Responsibilities
- Manage complex end to end accounts receivable activities for assigned customer portfolio ensuring timely invoicing collection application and accurate open item management
- Drive dispute management resolution by analyzing root causes coordinating with internal teams and customers and implementing corrective actions to reduce recurring issues
- Coordinate finance order to cash processes from customer order validation through billing and cash application ensuring adherence to internal controls and compliance standards
- Monitor and optimize aging reports and days sales outstanding indicators and recommend targeted actions that improve cash flow and reduce overdue receivables
- Perform detailed reconciliation of customer accounts investigating mismatches and correcting billing or allocation errors to maintain clean and reliable ledgers
- Collaborate with sales operations and customer service teams to clarify contract terms pricing conditions and delivery status that impact invoicing and dispute handling
- Prepare clear performance reports and insights on accounts receivable and dispute management trends enabling management to make informed business decisions
- Execute standardized hybrid work model activities across onsite and remote settings including secure handling of financial data and adherence to company policies
- Conduct quality checks on order to cash transactions to ensure process accuracy compliance with finance guidelines and minimal audit observations
- Respond promptly and professionally to customer queries regarding invoices statements and payment expectations reinforcing trust and long term business relationships
- Utilize financial tools and enterprise systems to track disputes automate reminders and support efficient collection strategies aligned with organizational goals
- Adapt to night shift schedules while maintaining high attention to detail consistent productivity levels and reliable cross region communication within global teams
- Support continuous improvement initiatives by proposing enhancements to order to cash and accounts receivable workflows that strengthen company performance and stakeholder value
Qualifications
- Apply strong practical knowledge of dispute management techniques to evaluate case severity prioritize actions and achieve timely resolution for customers
- Use deep understanding of finance order to cash cycles to interpret process dependencies spot control gaps and ensure compliance with organizational policies
- Demonstrate solid expertise in accounts receivable operations including billing cash application and reconciliation for medium to large multinational portfolios
- Leverage domain experience in order to cash and accounts receivable to translate business scenarios into clear process steps and actionable improvement recommendations
- Employ advanced analytical and spreadsheet skills to assess aging data identify payment patterns and support accurate forecasting of cash collections
- Communicate clearly with internal stakeholders and customers using structured explanations and well documented evidence to resolve disputes and billing concerns
- Apply familiarity with hybrid work models and night shift routines to coordinate effectively with cross border teams while maintaining personal productivity and wellbeing
Certifications Required
Certification in accounts receivable or credit management such as Certified Credit and Risk Analyst or equivalent finance process credential
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
