Job Summary
This hybrid role focuses on guiding complex mainframe modernization initiatives for telecom clients while maintaining stable console operations and core mainframe platforms. The technical lead will collaborate across teams to design scalable solutions transition legacy systems toward modern architectures and ensure reliable day shift delivery without travel positively impacting telecom services for end users.
Responsibilities
Drive modernization of mission critical mainframe applications in the telecom domain ensuring smooth transition from legacy platforms to contemporary architectures that improve stability scalability and customer experience in day to day operations.Lead design and review of mainframe solutions by aligning modernization strategies with telecom business requirements focusing on performance optimization regulatory compliance and operational continuity during hybrid work engagement.Coordinate day shift console operations activities to monitor system health manage job schedules and quickly address production incidents thereby minimizing service disruption for telecom customers and supporting continuous network availability.Oversee implementation of code changes and configuration updates on mainframe environments collaborating closely with cross functional teams to reduce defects improve maintainability and support reliable rollout of new telecom features.Guide the evaluation and adoption of modernization tools and techniques for mainframe ecosystems including refactoring and integration approaches that enhance interoperability with digital channels used by telecom subscribers.Manage technical risk assessments for mainframe modernization programs identifying potential performance bottlenecks and data integrity issues and defining mitigation strategies that safeguard critical telecom billing and provisioning processes.Provide detailed technical documentation for mainframe and console operations procedures creating reusable knowledge assets that support consistent execution during hybrid work and streamline onboarding of new team members.Facilitate collaboration between architects developers and operations specialists to ensure that mainframe modernization milestones are met on schedule improving overall delivery predictability for telecom initiatives handled in the day shift.Support continuous improvement of monitoring and alerting mechanisms on mainframe consoles refining thresholds and response playbooks to reduce incident resolution times and enhance service reliability for telecom infrastructure.Conduct root cause analysis for recurring mainframe and console issues in telecom applications proposing targeted fixes and long term preventive measures that reduce outages and strengthen operational resilience.Champion secure coding and data protection practices within mainframe modernization streams promoting adherence to telecom security standards while enabling safe exposure of core services to modern channels.Coordinate with business stakeholders in telecom operations to translate functional needs into actionable mainframe solution designs ensuring that modernization outcomes directly improve customer service quality and operational efficiency.Mentor peers on effective use of mainframe tools and modernization patterns in a hybrid work model fostering a culture of knowledge sharing that enhances team productivity and supports sustainable innovation.
Qualifications
Possess seven to nine years of professional experience working with mainframe technologies in complex enterprise environments including substantial exposure to telecom systems that handle high volume transactions and customer data.Demonstrate strong hands on expertise in mainframe modernization approaches such as application refactoring interface enablement and platform optimization with a proven ability to design practical migration paths that limit business disruption.Show deep proficiency in managing core mainframe operations including batch scheduling performance tuning and resource allocation ensuring reliable system behavior under demanding telecom workloads.Exhibit advanced capability in console operations by monitoring jobs interpreting system messages and executing operational commands that maintain stable production environments during the day shift.Bring solid telecom domain knowledge covering network services billing workflows customer provisioning and service assurance processes enabling informed decision making across technical and functional aspects.Apply effective communication skills to collaborate with diverse teams in a hybrid setting clearly explaining technical solutions and modernization impacts to stakeholders with varying levels of technical background.Utilize strong problem solving abilities to diagnose complex mainframe issues design corrective actions and implement optimizations that enhance telecom service reliability and end user satisfaction.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
