Role Overview
We are looking for enthusiastic fresh graduates or earlycareer professionals eager to build a career in application support, cloud technologies, and software development. The role offers handson exposure to .NET applications, Microsoft Azure, databases, and support processes, with structured learning and mentoring from senior engineers.
Key Responsibilities
Application Support & Learning ITIL Practices
- Support applications by handling incidents, service requests and minor changes.
- Learn and follow ITIL based processes such as Incident Management, Problem Management, and Change Management.
- Assist in analyzing issues, documenting observations and supporting Root Cause Analysis (RCA).
- Use ticketing tools (e.g., Remedy or similar) to track and update support activities.
- Collaborate with team members to ensure timely resolution of issues and SLA adherence.
.NET Application Development & Maintenance
- Assist in developing and maintaining applications using C# and .NET technologies.
- Support minor enhancements, bug fixes and code changes.
- Learn backend service development and basic API concepts.
- Assist in testing, debugging and validating application changes.
- Follow coding standards and participate in peer learning and code reviews.
Database Basics
- Work with SQL Server / PostgreSQL for basic data queries and analysis.
- Learn how to run queries, understand tables and validate application data.
- Assist in identifying simple data issues in test or lower environments.
Azure Cloud Exposure
- Learn and support applications deployed on Microsoft Azure.
- Assist in monitoring application health and cloud resources.
- Gain handson exposure to Azure fundamentals such as virtual machines, app services and storage.
- Support basic deployment, configuration and environment activities.
Data & Automation Exposure
- Assist in supporting data issues and learning how data pipelines work.
- Get introductory exposure to Databricks, notebooks or data validation activities (as applicable).
- Learn basics of automation, CI/CD pipelines and application monitoring.
Documentation & Collaboration
- Maintain application documentation, support notes and knowledge articles.
- Communicate effectively with team members and escalate issues when required.
- Actively participate in training sessions, certifications and upskilling programs.
Must have
- 4-year bachelor’s degree in computer science / IT or related field.
- Basic understanding of programming concepts, foundational knowledge of C# or any objectoriented language.
- Basic understanding of SQL (select queries, tables).
- Awareness of cloud computing concepts (Azure preferred).
- Willingness to learn application support, cloud technologies and enterprise systems.
- Good English communication skills and ability to work in a team.
- Strong learning attitude and problemsolving mindset.
Nice to have
- Academic projects or internship exposure to .NET, Azure, SQL or cloud platforms.
- Awareness of ITIL concepts or application support lifecycle.
- Basic knowledge of CI/CD, DevOps or automation tools.
- Familiarity with Agile/Scrum ways of working.
- Interest in cloud certifications such as AZ‑900 (Azure Fundamentals).
Location
- CDMX (Polanco)
.
Join us in our mission to create a more diverse and inclusive work environment.
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。