Role Overview
We are looking for enthusiastic fresh graduates or earlycareer professionals eager to build a career in application support, cloud technologies, and software development. The role offers handson exposure to .NET applications, Microsoft Azure, databases, and support processes, with structured learning and mentoring from senior engineers.
Key Responsibilities
Application Support & Learning ITIL Practices
- Support applications by handling incidents, service requests and minor changes.
- Learn and follow ITIL based processes such as Incident Management, Problem Management, and Change Management.
- Assist in analyzing issues, documenting observations and supporting Root Cause Analysis (RCA).
- Use ticketing tools (e.g., Remedy or similar) to track and update support activities.
- Collaborate with team members to ensure timely resolution of issues and SLA adherence.
.NET Application Development & Maintenance
- Assist in developing and maintaining applications using C# and .NET technologies.
- Support minor enhancements, bug fixes and code changes.
- Learn backend service development and basic API concepts.
- Assist in testing, debugging and validating application changes.
- Follow coding standards and participate in peer learning and code reviews.
Database Basics
- Work with SQL Server / PostgreSQL for basic data queries and analysis.
- Learn how to run queries, understand tables and validate application data.
- Assist in identifying simple data issues in test or lower environments.
Azure Cloud Exposure
- Learn and support applications deployed on Microsoft Azure.
- Assist in monitoring application health and cloud resources.
- Gain handson exposure to Azure fundamentals such as virtual machines, app services and storage.
- Support basic deployment, configuration and environment activities.
Data & Automation Exposure
- Assist in supporting data issues and learning how data pipelines work.
- Get introductory exposure to Databricks, notebooks or data validation activities (as applicable).
- Learn basics of automation, CI/CD pipelines and application monitoring.
Documentation & Collaboration
- Maintain application documentation, support notes and knowledge articles.
- Communicate effectively with team members and escalate issues when required.
- Actively participate in training sessions, certifications and upskilling programs.
Must have
- 4-year bachelor’s degree in computer science / IT or related field.
- Basic understanding of programming concepts, foundational knowledge of C# or any objectoriented language.
- Basic understanding of SQL (select queries, tables).
- Awareness of cloud computing concepts (Azure preferred).
- Willingness to learn application support, cloud technologies and enterprise systems.
- Good English communication skills and ability to work in a team.
- Strong learning attitude and problemsolving mindset.
Nice to have
- Academic projects or internship exposure to .NET, Azure, SQL or cloud platforms.
- Awareness of ITIL concepts or application support lifecycle.
- Basic knowledge of CI/CD, DevOps or automation tools.
- Familiarity with Agile/Scrum ways of working.
- Interest in cloud certifications such as AZ‑900 (Azure Fundamentals).
Location
- CDMX (Polanco)
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Join us in our mission to create a more diverse and inclusive work environment.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
