Job Summary
This hybrid role for a Specialist in Accounts Receivable focuses on managing end to end Order to Cash activities including collections cash application and dispute management for a global client base in a night shift environment. The candidate will use strong MS Excel expertise and deep knowledge of finance and accounting to enhance working capital reduce past due trends support accurate financial reporting and uphold robust compliance across all receivables processes.
Responsibilities
- Manage end to end accounts receivable activities by monitoring customer balances validating billing details and ensuring timely posting of incoming payments to maintain accurate financial records and healthy cash flow
- Perform proactive collection activities by contacting customers through calls and email negotiating payment commitments and documenting outcomes to minimize overdue receivables and improve days sales outstanding
- Coordinate closely with customer service and sales teams by clarifying billing issues validating pricing or discount disputes and aligning on resolutions that support customer satisfaction and revenue protection
- Investigate unapplied and misapplied cash items by reconciling remittance details bank statements and customer communications to ensure accurate allocation of incoming funds
- Prepare and update detailed aging reports using advanced MS Excel functions by applying pivots lookup formulas and conditional logic to support data driven analysis of delinquency trends
- Analyze recurring payment issues by identifying root causes such as incorrect master data or process gaps and recommending corrective actions that reduce rework and process exceptions
- Perform period end closing activities for accounts receivable by reconciling subledger balances validating transaction completeness and supporting finance teams with accurate reporting inputs
- Monitor key performance indicators such as collection effectiveness bad debt exposure and dispute resolution cycle time by compiling operational metrics and highlighting improvement opportunities for stakeholders
- Ensure adherence to internal control standards and company policies by following documented procedures maintaining robust documentation and supporting internal and external audit requirements
- Collaborate with global stakeholders in a night shift hybrid work model by participating in virtual discussions sharing status updates and aligning priorities with cross functional teams for assigned portfolios
- Support continuous improvement initiatives within the Order to Cash process by suggesting automation opportunities standardizing templates and adopting best practices that enhance efficiency and control
- Guide junior team members informally by sharing process knowledge explaining complex customer scenarios and offering practical tips on using MS Excel for reconciliations and reporting
- Contribute to the company purpose by improving cash realization enabling reinvestment in strategic initiatives and supporting financial stability that benefits employees customers and the broader community
Qualifications
- Demonstrate solid practical experience in accounts receivable operations by handling billing validations cash application and collections within an integrated finance and accounting environment
- Apply comprehensive knowledge of Order to Cash processes by connecting order entry invoicing credit checks and dispute handling to ensure consistent and reliable revenue recognition outcomes
- Use advanced MS Excel skills by working with complex spreadsheets lookup functions pivot tables and error checking techniques to manage large transaction volumes and reconcile account variances
- Exhibit strong finance and accounting fundamentals by understanding double entry concepts balance sheet and profit and loss impact and the relationship between receivables and overall working capital
- Bring prior exposure of at least three years in collections activities by managing customer portfolios negotiating payment schedules and resolving delinquencies in line with company policies
- Demonstrate familiarity with enterprise resource planning or finance tools by navigating receivables modules generating standard reports and updating customer accounts with minimal supervision
- Communicate clearly with internal and external stakeholders by explaining account statuses clarifying invoice details and documenting agreements in a concise and professional manner
- Adapt effectively to hybrid work arrangements and night shift expectations by managing time maintaining productivity and staying responsive to customer and stakeholder needs across time zones
- Exhibit a continuous learning mindset by staying informed about process updates adopting new tools and seeking feedback to strengthen domain expertise in finance and accounting
Certifications Required
Any one of the following is preferred Certified Accounts Receivable Specialist Certificate in MS Excel or recognized Finance and Accounting qualification
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
