Senior ServiceNow HRSD Consultant
Location: Oslo, Norway (Hybrid – Client Site 3 Days per Week)
Company: Cognizant
About the Role
Cognizant is looking for an experienced and motivated Senior ServiceNow HRSD Consultant to join our growing ServiceNow practice. This role is ideal for a self-driven consultant with deep expertise in ServiceNow Human Resources Service Delivery (HRSD), strong solutioning capabilities, and the ability to work closely with business stakeholders to deliver impactful HR transformation initiatives.
The successful candidate will play a key role in gathering requirements, designing solutions, and implementing ServiceNow HRSD capabilities while collaborating with customer teams in a hybrid working environment.
Key Responsibilities
- Lead workshops and stakeholder discussions to gather and analyze business requirements.
- Design and implement scalable ServiceNow HRSD solutions aligned with business objectives and ServiceNow best practices.
- Drive end-to-end solutioning activities, including process design, configuration, and deployment.
- Configure and maintain HRSD modules, employee service experiences, and related workflows.
- Proactively monitor upcoming ServiceNow releases and platform enhancements, evaluate their relevance to client instance, and recommend best-practice adoption strategies.
- Develop and support integrations between ServiceNow and HR systems or other enterprise platforms.
- Design and implement customizations using ServiceNow scripting and platform capabilities.
- Support platform administration, governance, and continuous improvement initiatives.
- Provide consulting expertise and recommendations to customers on HR digital transformation.
- Collaborate with architects, developers, and business stakeholders to ensure successful project delivery.
- Work independently and proactively drive deliverables with minimal supervision.
Required Skills & Experience
- Strong hands-on experience with ServiceNow HR Service Delivery (HRSD).
- Proven experience in:
- Requirements gathering and stakeholder management
- Solution design and implementation
- ServiceNow administration and configuration
- ServiceNow integrations (REST/SOAP APIs, middleware, etc.)
- Scripting and custom development within the ServiceNow platform
- E-bonding and enterprise system integrations
- Ability to independently manage workstreams and engage directly with clients.
- Strong analytical, communication, and consulting skills.
- Experience working in enterprise-scale ServiceNow implementations.
Required Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) – HR
- ServiceNow Certified Implementation Specialist (CIS) – Data Foundation
Preferred Certifications
- ServiceNow Certified Application Developer (CAD)
- Additional ServiceNow CIS certifications
Language Requirements
Mandatory:
- Fluent in either:
- Swedish, or
- Norwegian
- Strong English communication skills (written and spoken)
Work Arrangement
- Must be able to work onsite at the client location in Oslo, Norway, three days per week.
- Specific onsite days can be agreed upon based on project and client requirements.
Why Join Cognizant?
- Work with leading Nordic organizations on strategic HR transformation initiatives.
- Be part of a highly skilled and growing ServiceNow practice.
- Access continuous learning, certifications, and career development opportunities.
- Collaborate with talented colleagues in an inclusive and innovative environment.
- Competitive compensation and benefits package.
If you are a ServiceNow HRSD expert who enjoys working directly with customers, driving business value, and delivering modern employee experiences, we would love to hear from you.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
