Job Summary
Join a global brand safety and platform enablement team focused on monitoring Japanese language email marketing content ensuring accurate translation to English and alignment with company policies. This office based role with rotational shifts supports safe customer engagement by reviewing campaigns flagging risks and enhancing trust in digital communications across markets.
Responsibilities
- Review Japanese email marketing campaigns to identify potential brand safety issues and ensure compliance with internal policies and external regulations supporting a trustworthy digital communication environment for customers and partners.
- Analyze Japanese content contextually to detect misleading claims offensive expressions or policy violations documenting findings clearly so that marketing and compliance teams can take timely corrective actions.
- Translate Japanese email content into accurate and nuanced English preserving intent and tone so downstream stakeholders can make informed decisions about campaign optimization and risk mitigation.
- Collaborate closely with email marketing technology teams to validate that campaign configurations follow brand safety rules and deliverability best practices helping maintain high quality outreach to subscribers.
- Monitor platform dashboards and reporting tools for anomalies in Japanese language campaigns such as unexpected spikes in complaints or unsubscribes and escalate concerns using established workflows.
- Provide concise review summaries and recommendations in English for each assessed campaign enabling marketers to adjust subject lines body copy and calls to action to reduce brand and reputational risk.
- Apply Japanese reading and writing skills to evaluate nuanced phrasing regional expressions and cultural references ensuring that email content is respectful inclusive and aligned with global brand standards.
- Support rotational shift operations by handling assigned queues of Japanese email assets meeting defined turnaround times and quality metrics to keep campaign launches on schedule.
- Coordinate with internal stakeholders in marketing operations and customer experience to share insights about recurring issues in Japanese campaigns and propose practical improvements to templates and workflows.
- Use standardized checklists and brand safety frameworks to conduct structured quality reviews ensuring consistency of evaluation across different campaigns senders and audience segments.
- Document review outcomes and actions in approved tools with clear rationales enabling transparent audit trails and continuous refinement of brand safety controls across platforms.
- Contribute feedback on rules and keyword libraries for Japanese content screening helping refine automated detection models and reduce false positives or missed risks in email monitoring.
- Support training and knowledge sharing by capturing examples of high risk and best practice Japanese email content aiding future onboarding and reference for peers in the brand safety function.
Qualifications
- Demonstrate proficiency in reading and writing Japanese and speaking Japanese to interpret complex marketing messages accurately and communicate findings to internal teams.
- Apply solid understanding of Japanese to English translation techniques to convey meaning precisely avoiding ambiguity that could impact compliance or customer perception.
- Bring foundational exposure to email marketing technology concepts such as templates campaigns deliverability and subscriber segmentation to understand context behind content reviews.
- Utilize familiarity with digital marketing practices to recognize patterns in promotional messaging lifecycle campaigns and transactional emails that may influence brand safety risks.
- Show ability to work effectively in a structured work from office setting with rotational shifts maintaining focus and quality across varying schedules and workload volumes.
- Exhibit strong attention to detail and documentation skills to record review outcomes in an organized manner that supports audit requirements and continuous improvement.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
