Job Summary
Join a global brand safety and platform enablement team focused on monitoring Japanese language email marketing content ensuring accurate translation to English and alignment with company policies. This office based role with rotational shifts supports safe customer engagement by reviewing campaigns flagging risks and enhancing trust in digital communications across markets.
Responsibilities
- Review Japanese email marketing campaigns to identify potential brand safety issues and ensure compliance with internal policies and external regulations supporting a trustworthy digital communication environment for customers and partners.
- Analyze Japanese content contextually to detect misleading claims offensive expressions or policy violations documenting findings clearly so that marketing and compliance teams can take timely corrective actions.
- Translate Japanese email content into accurate and nuanced English preserving intent and tone so downstream stakeholders can make informed decisions about campaign optimization and risk mitigation.
- Collaborate closely with email marketing technology teams to validate that campaign configurations follow brand safety rules and deliverability best practices helping maintain high quality outreach to subscribers.
- Monitor platform dashboards and reporting tools for anomalies in Japanese language campaigns such as unexpected spikes in complaints or unsubscribes and escalate concerns using established workflows.
- Provide concise review summaries and recommendations in English for each assessed campaign enabling marketers to adjust subject lines body copy and calls to action to reduce brand and reputational risk.
- Apply Japanese reading and writing skills to evaluate nuanced phrasing regional expressions and cultural references ensuring that email content is respectful inclusive and aligned with global brand standards.
- Support rotational shift operations by handling assigned queues of Japanese email assets meeting defined turnaround times and quality metrics to keep campaign launches on schedule.
- Coordinate with internal stakeholders in marketing operations and customer experience to share insights about recurring issues in Japanese campaigns and propose practical improvements to templates and workflows.
- Use standardized checklists and brand safety frameworks to conduct structured quality reviews ensuring consistency of evaluation across different campaigns senders and audience segments.
- Document review outcomes and actions in approved tools with clear rationales enabling transparent audit trails and continuous refinement of brand safety controls across platforms.
- Contribute feedback on rules and keyword libraries for Japanese content screening helping refine automated detection models and reduce false positives or missed risks in email monitoring.
- Support training and knowledge sharing by capturing examples of high risk and best practice Japanese email content aiding future onboarding and reference for peers in the brand safety function.
Qualifications
- Demonstrate proficiency in reading and writing Japanese and speaking Japanese to interpret complex marketing messages accurately and communicate findings to internal teams.
- Apply solid understanding of Japanese to English translation techniques to convey meaning precisely avoiding ambiguity that could impact compliance or customer perception.
- Bring foundational exposure to email marketing technology concepts such as templates campaigns deliverability and subscriber segmentation to understand context behind content reviews.
- Utilize familiarity with digital marketing practices to recognize patterns in promotional messaging lifecycle campaigns and transactional emails that may influence brand safety risks.
- Show ability to work effectively in a structured work from office setting with rotational shifts maintaining focus and quality across varying schedules and workload volumes.
- Exhibit strong attention to detail and documentation skills to record review outcomes in an organized manner that supports audit requirements and continuous improvement.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
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Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
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