The Opportunity
As Service Line Sales – ServiceNow (SM level) for Australia, your mission is to build and grow ServiceNow-led sales across the Australian market — working closely with the Regional Business Development Director and broader Cognizant account teams to open new client relationships and expand revenue within existing accounts. You will own and deliver a Sales Plan aligned to regional and company-wide growth targets, representing one of the fastest-growing service lines in Cognizant’s APJ portfolio.
You’ll be empowered to work with top-tier companies and partners across Australia — building a book of business in a high-growth platform sales environment, while having fun doing it.
2. Who Are We Looking For?
At the Senior Manager level, this role blends hands-on sales execution with the strategic judgement of an experienced solution seller. You will act as a trusted advisor to clients navigating their ServiceNow journey, working cross-functionally with pre-sales, delivery and marketing teams to shape, position and close opportunities. You bring energy, commercial rigour and a genuine curiosity about the platform economy, and you’re comfortable owning a number while operating in a fast-moving, partner-led sales model.
3. Key Responsibilities
• Pipeline & Revenue Growth: Build, manage and convert a qualified pipeline of ServiceNow opportunities across new and existing Australian accounts, in line with agreed sales targets.
• Sales Planning & Execution: Develop and execute a structured sales plan for the ServiceNow service line in Australia, aligned to broader APJ and company-wide objectives.
• Client Relationship Management: Build trusted relationships with client stakeholders across IT, digital transformation and business functions, positioning Cognizant as the ServiceNow partner of choice.
• Solution Positioning: Partner with pre-sales, delivery and platform SMEs to shape compelling ServiceNow value propositions and proposals tailored to client needs.
• Stakeholder Collaboration: Work closely with the Regional Business Development Director, account teams and marketing to identify white space, drive account-based selling and support demand generation.
• Forecasting & Reporting: Maintain accurate pipeline forecasts and provide regular reporting on sales performance, market trends and competitor activity to senior leadership.
• Market & Competitive Intelligence: Stay abreast of ServiceNow’s product roadmap, partner ecosystem and competitor positioning to continuously refine sales strategy.
• Commercial Negotiation: Lead commercial discussions and contract negotiations, working with legal and finance to close deals that are commercially sound.
4. Mandatory Capabilities / Skills / Years of Experience
• 8–12+ years of experience in a senior sales, business development, or client-facing consulting role, ideally within IT services, SaaS, or platform ecosystems — ServiceNow experience strongly preferred
• Demonstrated track record of achieving or exceeding sales targets in a solution-selling or platform-selling environment
• Strong understanding of the ServiceNow ecosystem, partner landscape and platform value proposition (or equivalent enterprise SaaS/platform experience)
• Experience managing complex, multi-stakeholder sales cycles, from pipeline generation through to commercial negotiation and close
• Established network and relationships within the Australian enterprise / mid-market ServiceNow ecosystem highly advantageous
• Bachelor’s degree required; MBA, Communications, or other sales training certifications preferred
• Excellent communication, stakeholder management and executive presence; comfortable operating autonomously in a matrixed, partner-led organisation
5. Success Will Be Measured By
• Revenue Targets: Achievement of sales revenue targets for the ServiceNow service line in Australia.
• Pipeline Growth: Growth and quality of qualified pipeline generated across new and existing accounts.
• New Logo & Account Expansion: Number of new clients acquired and expansion revenue secured within existing accounts.
• Win Rate: Conversion rate of qualified opportunities to closed-won deals.
• Forecast Accuracy: Accuracy and consistency of sales forecasting and reporting to leadership.
• Cross-Functional Collaboration: Quality of collaboration with pre-sales, delivery and marketing teams in shaping and closing opportunities.
Next Steps
If this opportunity aligns with your experience and you’re excited by the prospect of joining one of the world’s largest pure-play ServiceNow partners, we’d love to talk. Please apply directly, or visit www.cognizant.com/careers for a complete list of current openings with Cognizant.
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
