The resource will provide Level 3 support across archiving, retention, indexing, mailbox integration, storage and overall platform health, working with Messaging, Infrastructure and Compliance teams where required.
About Cognizant’s CIS Practice:
Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
In this role, you will:
- Administer and support the Veritas Enterprise Vault infrastructure and services.
- Monitor Enterprise Vault platform health, archives, indexes, tasks and storage.
- Troubleshoot archive ingestion, retrieval, indexing, search and retention issues.
- Support Enterprise Vault mailbox archiving integration with Microsoft Exchange.
- Manage Enterprise Vault policies, retention schedules and archive configurations.
- Investigate failed archiving jobs, Enterprise Vault tasks and Vault Store issues.
- Perform platform upgrades, patching and maintenance activities.
- Maintain and troubleshoot Enterprise Vault servers, services and storage connectivity.
- Support legal hold, eDiscovery and compliance-related requirements.
- Analyse Enterprise Vault logs and service failures for complex production issues.
- Coordinate with Exchange, SQL Server, Storage, Security and other teams for cross-platform incidents.
- Create and maintain technical documentation, SOPs and operational runbooks.
- Act as the L3 escalation point for Enterprise Vault issues raised by Messaging and Operations teams
What you’ll need to succeed:
- Strong hands-on experience with Veritas Enterprise Vault administration.
- Enterprise Vault architecture and operational support.
- Vault Stores and Archives.
- Indexing and search troubleshooting.
- Enterprise Vault tasks and services.
- Retention policies and archive configuration.
- Microsoft Exchange-integrated archiving.
- Windows Server administration.
- Understanding of SQL Server concepts related to Enterprise Vault.
- Enterprise Vault log analysis and troubleshooting.
- Experience resolving complex production incidents.
Preferred Skills
- Enterprise Vault upgrades and migrations.
- Exchange Online / Hybrid Messaging environments.
- eDiscovery and compliance support.
- Backup, recovery and archive restoration.
- PowerShell scripting and operational automation.
- Experience supporting Enterprise Vault in large enterprise environments.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
