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Head of Delivery - ASEAN

47712

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

LEADING AT COGNIZANT

This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.

At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture. We invite you to see how you can contribute to our story.

RESPONSIBILITIES

  • Lead Cognizant ASEAN to scale, evolve and improve unified delivery organization.

  • Lead next-generation delivery engine that blends innovation with automation and efficiency and provide the highest levels of productivity and resilience.

  • Act as the ASEAN AI Builder sponsor to accelerate delivery transformation—embed AI-first ways of working (GenAI, intelligent automation, and data-led decisioning) across delivery programs, improving speed, quality, resilience and cost-to-serve.

  • Institutionalize AI-enabled delivery at scale—define governance, reference patterns and controls (Responsible AI, security, privacy), and operationalize LLMOps/MLOps for consistent, repeatable adoption across accounts and teams.

  • Drive adoption and measurable outcomes—set transformation OKRs (productivity, cycle time, quality, risk), run change management with Sales/Industry/Service Lines, and upskill delivery leadership and teams through AI playbooks, coaching and certification.

  • To reflect today’s world of Agile development, where solutions are created in a rapid, iterative, and flexible manner, by having more near-shore and onshore skills, more automation, and greater access to local talent.

  • Work with the Industry Leads and Service line specialist to define a next-generation delivery model that will carry Cognizant ASEAN into the future.

  • Ensure delivery team fully understands and reflect the differing capability needs and business priorities of each of our service lines.

  • Extensive Delivery experience and expertise in helping delivery organization by refining Cognizant ASEAN operating model to achieve excellent effectiveness in particular delivery needs of Digital Business, Digital Operations, and Digital Systems & Technology. This operating model will support progress on several fronts, both fueling investments in growth and quality while ensuring our competitiveness through better pyramid management, greater use of lean processes and automation, and a simplified Delivery organization.

  • Strategize in transforming Cognizant ASEAN delivery footprint.

  • Responsible for overall delivery across multiple projects in the region.

  • Role of being a unifier across Cognizant Service lines to provide a seamless interface to the client across our delivery programs.

  • Assist and encourage the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organizations’ resources.

  • Co-create solutions with our clients that solve their pain points and drive innovation that brings Cognizant capabilities to life.

  • Engage the client to represent Cognizant’s execution capability during pursuits; validate the execution playbook for programs won and “envision and transform” the client business landscape.

  • Manage client and serve as the first point of escalation.

  • Closely works with clients towards organization that is more efficient and developing solutions to organizational problems.

  • Serve our clients and ensure greater continuity of service to them, which differentiates us, protects our brand, promotes our regional marker growth, and will result in more opportunities for local delivery leaders to gain new experiences, expand their skills, and advance their careers.

REQUIREMENTS

  • Minimum 20 years in senior leadership role
  • Minimum 15 – 20 years of delivery leadership
  • Essential: Proven experience leading delivery in an onsite–offshore model, including governance, stakeholder management, and operating rhythm across distributed teams.
  • Strong industry experience in at least one industry among Product & Resources, BFS or Insurance domain
  • Technology Skills (Mandatory) - AI/GenAI-led delivery transformation; intelligent automation; cloud-native architecture (Azure/AWS/GCP); data & AI platforms (lakehouse) with MLOps/LLMOps; delivery industrialization (reusable patterns, SRE/observability); API/microservices integration; security, privacy & Responsible AI-by-design.
  • Functional capabilities (Optional) – Extremely detailed understanding of the industry domain with knowledge of the end to end processes down to L0/L1/L2 levels
  • Certifications (Optional) – Program Management, Solution Architecture, AI Strategy development and Execution
  • Strong P&L management experience in IT service industry in an onsite offshore model. Hands on experience in driving coast of delivery down and improving revenue per FTE across the portfolio. Hands on experience in solutioning for large complex RFPs and setup of critical programs for multiple large clients

Preferred background:

  • Senior leadership role in Program, Project & Product management, experienced in managing large global teams. Domain expertise across verticals. Track record of bringing products/offerings to market, as well as leveraging organizational capabilities to support offers/solutions.
  • AI Builder add-on (delivery transformation focus): proven leadership in scaling AI/GenAI and automation adoption across delivery—driving operating model change, standardizing playbooks/accelerators, modernizing cloud + data foundations, and delivering measurable improvements in productivity, cycle time, quality and risk controls (Responsible AI, security, compliance).
  • Capability to solution large deals - review the deliverability elements of the deals and solutions – hands on RAIDD log management – Leading the Solutions from Architecting to Client presentations to Due Diligence/Discovery to Contracting –Defining team structure for a large program execution - Setup Day one execution for programs to Start Green

Preferred Capabilities

  • Functional/Delivery knowledge: Understanding of delivery model, different industry methods, and ability to generate, oversee actionable and impactful roadmap that effectively engages the organization to achieve strategic milestones

  • Technical prowess: Appreciation of Functional/Practice area to bring together delivery offerings to address customer needs, and to create proof of concepts, as well as credentialism solutions

  • Industry knowledge: Deep knowledge of IT services/IT outsourcing; ability to communicate across stakeholders

  • Commercial knowledge: Ability to analyze sales opportunities and work with market leads and opportunities

  • Leadership Presence: Effective executive communication skills to clearly articulate vision and lead effective teams across the region; productively challenge counterparts, bringing valuable insights

  • Relationship management: Outstanding interpersonal abilities; skilled in managing relationships with ASEAN leadership and business units, effectively aligning stakeholders to strategic plans and mediating conflict

  • Leadership experience: Excellent organizational and leadership skills to build strong Strategy function and lead by example; strong project management, budgeting, talent management, and business operations skills


コグニザントについて   
コグニザント(NASDAQ: CTSH)は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。  

雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。

応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。

Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。

あなたが成長し、活躍できるよう支える福利厚生

当社の福利厚生プログラムは、あなたを第一に考えて設計されており、充実し、バランスの取れた健やかな生活を送れるようサポートします。

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経済的なウェルビーイング

当社では市場データを定期的に見直し、皆さんがもたらす価値が正しく報酬に反映されるよう努めています。福利厚生は給与だけにとどまらず、退職金・年金制度や金融教育などが含まれる場合があります。

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身体的およびメンタルヘルス

有給休暇、可能な範囲での柔軟な働き方、医療保険制度、カウンセリング、メンタルヘルス・アライシップ・プログラムなどを通じて、あなたが自身のウェルビーイングを大切にできるよう支援します。

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あなたのキャリアは、あなたの思い描くかたちで

Cognizantでは35万人以上の職種があり、新しいテクノロジー、業界、勤務地に挑戦する機会が広がっています。キャリア成長に必要なスキルを身につけ、自分らしいキャリアを築くことができます。
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現実社会へのインパクト

あなたが信頼している世界的な大手ブランドを思い浮かべてみてください。その多くが、ビジネスをさらに強化するために私たちを頼りにしています。ここでは、大胆なアイデアを、世界中の人々の暮らしをより良くするソリューションへと形にしていくことができます。

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