ABOUT US
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
LEADING AT COGNIZANT
This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture. We invite you to see how you can contribute to our story.
RESPONSIBILITIES
Lead Cognizant ASEAN to scale, evolve and improve unified delivery organization.
Lead next-generation delivery engine that blends innovation with automation and efficiency and provide the highest levels of productivity and resilience.
Act as the ASEAN AI Builder sponsor to accelerate delivery transformation—embed AI-first ways of working (GenAI, intelligent automation, and data-led decisioning) across delivery programs, improving speed, quality, resilience and cost-to-serve.
Institutionalize AI-enabled delivery at scale—define governance, reference patterns and controls (Responsible AI, security, privacy), and operationalize LLMOps/MLOps for consistent, repeatable adoption across accounts and teams.
Drive adoption and measurable outcomes—set transformation OKRs (productivity, cycle time, quality, risk), run change management with Sales/Industry/Service Lines, and upskill delivery leadership and teams through AI playbooks, coaching and certification.
To reflect today’s world of Agile development, where solutions are created in a rapid, iterative, and flexible manner, by having more near-shore and onshore skills, more automation, and greater access to local talent.
Work with the Industry Leads and Service line specialist to define a next-generation delivery model that will carry Cognizant ASEAN into the future.
Ensure delivery team fully understands and reflect the differing capability needs and business priorities of each of our service lines.
Extensive Delivery experience and expertise in helping delivery organization by refining Cognizant ASEAN operating model to achieve excellent effectiveness in particular delivery needs of Digital Business, Digital Operations, and Digital Systems & Technology. This operating model will support progress on several fronts, both fueling investments in growth and quality while ensuring our competitiveness through better pyramid management, greater use of lean processes and automation, and a simplified Delivery organization.
Strategize in transforming Cognizant ASEAN delivery footprint.
Responsible for overall delivery across multiple projects in the region.
Role of being a unifier across Cognizant Service lines to provide a seamless interface to the client across our delivery programs.
Assist and encourage the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organizations’ resources.
Co-create solutions with our clients that solve their pain points and drive innovation that brings Cognizant capabilities to life.
Engage the client to represent Cognizant’s execution capability during pursuits; validate the execution playbook for programs won and “envision and transform” the client business landscape.
Manage client and serve as the first point of escalation.
Closely works with clients towards organization that is more efficient and developing solutions to organizational problems.
Serve our clients and ensure greater continuity of service to them, which differentiates us, protects our brand, promotes our regional marker growth, and will result in more opportunities for local delivery leaders to gain new experiences, expand their skills, and advance their careers.
REQUIREMENTS
- Minimum 20 years in senior leadership role
- Minimum 15 – 20 years of delivery leadership
- Essential: Proven experience leading delivery in an onsite–offshore model, including governance, stakeholder management, and operating rhythm across distributed teams.
- Strong industry experience in at least one industry among Product & Resources, BFS or Insurance domain
- Technology Skills (Mandatory) - AI/GenAI-led delivery transformation; intelligent automation; cloud-native architecture (Azure/AWS/GCP); data & AI platforms (lakehouse) with MLOps/LLMOps; delivery industrialization (reusable patterns, SRE/observability); API/microservices integration; security, privacy & Responsible AI-by-design.
- Functional capabilities (Optional) – Extremely detailed understanding of the industry domain with knowledge of the end to end processes down to L0/L1/L2 levels
- Certifications (Optional) – Program Management, Solution Architecture, AI Strategy development and Execution
- Strong P&L management experience in IT service industry in an onsite offshore model. Hands on experience in driving coast of delivery down and improving revenue per FTE across the portfolio. Hands on experience in solutioning for large complex RFPs and setup of critical programs for multiple large clients
Preferred background:
- Senior leadership role in Program, Project & Product management, experienced in managing large global teams. Domain expertise across verticals. Track record of bringing products/offerings to market, as well as leveraging organizational capabilities to support offers/solutions.
- AI Builder add-on (delivery transformation focus): proven leadership in scaling AI/GenAI and automation adoption across delivery—driving operating model change, standardizing playbooks/accelerators, modernizing cloud + data foundations, and delivering measurable improvements in productivity, cycle time, quality and risk controls (Responsible AI, security, compliance).
Capability to solution large deals - review the deliverability elements of the deals and solutions – hands on RAIDD log management – Leading the Solutions from Architecting to Client presentations to Due Diligence/Discovery to Contracting –Defining team structure for a large program execution - Setup Day one execution for programs to Start Green
Preferred Capabilities
Functional/Delivery knowledge: Understanding of delivery model, different industry methods, and ability to generate, oversee actionable and impactful roadmap that effectively engages the organization to achieve strategic milestones
Technical prowess: Appreciation of Functional/Practice area to bring together delivery offerings to address customer needs, and to create proof of concepts, as well as credentialism solutions
Industry knowledge: Deep knowledge of IT services/IT outsourcing; ability to communicate across stakeholders
Commercial knowledge: Ability to analyze sales opportunities and work with market leads and opportunities
Leadership Presence: Effective executive communication skills to clearly articulate vision and lead effective teams across the region; productively challenge counterparts, bringing valuable insights
Relationship management: Outstanding interpersonal abilities; skilled in managing relationships with ASEAN leadership and business units, effectively aligning stakeholders to strategic plans and mediating conflict
Leadership experience: Excellent organizational and leadership skills to build strong Strategy function and lead by example; strong project management, budgeting, talent management, and business operations skills
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
