Job Title: Medical & Scientific Content Quality Analyst (QA)
Experience: 3–5 Years
Location: Pan-India
Department: Medical Affairs / Content Operations
Role Overview:
We are looking for an experienced Medical & Scientific Content QA Specialist to ensure the accuracy, consistency, compliance, and quality of medical and scientific deliverables. This role will play a critical part in maintaining high-quality, audit-ready content aligned with regulatory and client-specific guidelines, especially within pharmaceutical and healthcare domains.
Key Responsibilities:
- Perform end-to-end quality review (QC/QA) of medical and scientific content, including:
- Slide decks, manuscripts, publications, and abstracts
- Medical education materials and promotional/non-promotional content
- Digital assets (web content, emails, infographics)
- Validate scientific accuracy, grammar, consistency, and formatting in line with approved references and source documents.
- Ensure compliance with MLR (Medical, Legal, Regulatory) guidelines and client-specific SOPs.
- Conduct fact-checking, citation/reference validation, and cross-verification against source data.
- Identify and flag risk areas, inconsistencies, and compliance gaps, providing actionable feedback to authors/designers.
- Maintain QA checklists, audit trails, and documentation for regulatory readiness.
- Collaborate closely with medical writers, reviewers, and stakeholders to ensure alignment and timely delivery.
- Support process improvements, standardization, and quality metrics tracking (defect rates, rework, turnaround time).
Required Skills & Competencies:
- Strong understanding of medical/scientific terminology and publication standards.
- Hands-on experience with MLR review processes and compliance frameworks.
- Excellent attention to detail with a strong quality mindset.
- Proficiency in quality control methodologies, proofreading, and editing.
- Familiarity with referencing styles (Vancouver, AMA, etc.) and citation tools.
- Ability to manage multiple projects and timelines in a fast-paced environment.
- Strong communication skills to provide clear, constructive QA feedback.
Tools & Systems:
- MS Office Suite (Word, PowerPoint, Excel)
- Reference management tools (EndNote, Mendeley, etc.)
- Content management / workflow tools (Veeva Vault, Aprimo, etc. – preferred)
Preferred Qualifications:
- Bachelor’s/Master’s degree in Life Sciences, Pharmacy, or related field.
- Prior experience in pharmaceutical, CRO, or medical communications environment.
- Exposure to audit processes, regulatory submissions, or inspection readiness.
Key Success Metrics:
- Defect leakage rate / first-time-right quality
- Compliance adherence (MLR readiness)
- Turnaround time (TAT) adherence
- Stakeholder satisfaction
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
