In 1999 Cognizant started their Pega journey with its first banking customer. Fast forward to 2025 and Cognizant has earned the Pega's Global Elite Partner Distinction.
We are currently hiring Pega BAs to join one of our largest client but more importantly join our Cognizant Pega practice. If you have experience working as a BA on a Pega project or a keen interest in learning Pega- We would love to hear from you.
What can I expect in this role:
Work closely with business stakeholder and end-users to understand and document business challenges, pain points and requirements.
Maintain requirement backlog and keep it prioritised by working closely with business stakeholders.
Build and maintain relationships with key stakeholders.
Elicit and clearly document business and systems requirements in tools like JIRA, Pega Agile Studio in use-case or user story format.
Identify improvement opportunities (proactive and reactive)
Identify innovative ways to address business challenges and identify solutions to increase customer satisfaction.
Act as a liaison between business and IT to assist or gather business requirements needed for system modifications, enhancement and implementations.
Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
What do I need to be successful?
- Proven experience working on large scale project as a Business Analyst
- Knowledge of Pega is highly desirable
- Knowledge of Business Process Modelling (Microsoft Visio is a plus)
- Knowledge of JIRA, writing user stories, use-cases
- Effective communication skills.
- Excellent problem-solving and analytical skills.
- Experience of working in Agile projects.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
