About the Role
We are seeking a Service Line Specialist to join our team supporting our Financial Services, Fintech & Insurance sector for our digital experience practice area, Cognizant Moment.
You serve at the core of demand generation for Cognizant Moment services - balancing sales, solutioning, storytelling, and account management. You will work directly with the market/industry account management team as well as adjacent service lines to build solutions and support needs.
Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Desired locations are NJ or NY. This role does require approximately 25% travel. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
In this role you will:
- Drive growth – Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with new prospects and existing clients to build a problem statement that serves as a guidepost for solutioning.
- Build compelling solutions – You will assemble and lead pursuit teams with appropriate skills to help your new prospects and existing clients tackle their problem statement. You’ll be accountable for the story, the structure of the deal, and pricing.
- Be a trusted advisor to your clients – You’ll actively seek to establish relationships with key client stakeholders who focus on growth (typically sales, marketing, product, and business division leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients’ desire to look ahead and anticipate the market.
- Collaborate Across Cognizant – You’ll be the point person to assemble skills/resources – within Cognizant Moment and across the organization – to respond to client needs. You’ll work closely with internal account teams to plan and run existing clients.
Success in this role is based on both total contract value (TCV) targets as well as client satisfaction, and you will have specific goals around both new logos and expanding business with current clients.
What you need to have to be considered
- Strategic problem-solving: The ability to understand business challenges and requirements from the customer’s perspective, as well as industry trends, and translating them into experience solutions that generate growth.
- Market/Industry prowess: Deep understanding the Financial Services, Fintech & Insurance sector. Will have worked with leading businesses in this space.
- Sales experience: Proven experience in sales with a strong track record of driving revenue growth in digital experience or AI spaces.
- Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You’ll also need to be able to create your own compelling presentations.
- Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice guides.
- Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in crafting pitches/proposals, GTM, and sales plans.
What’s in it for you
You’ll get the chance to build industry leading digital experience solutions that shape millions of people’s lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.
Salary and Other Compensation:
The annual salary for this position is between $170,000-$185,000 depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Financial Services, Fintech & Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
