Job title: Team Lead – US Banking Check/ Item Processing Implementation
About the role
As a SME/Team Lead/Manager - US Banking Check/ Item Processing Implementation,, you will make an impact by delivering implementation solutions across card and payments processing environments with a focus on US banking. You will be a valued member of the Cards & Payments team and work collaboratively with clients, technical teams, and stakeholders to drive successful project outcomes and client satisfaction.
In this role, you will
· Lead and execute implementation activities across cards and payments solutions, ensuring alignment with client requirements and business objectives
- Manage end-to-end implementation of item and image processing across merchant, mobile, teller, and ATM capture channels
- Drive solutioning for Image Cash Letter processing, including duplicate detection configuration and exception handling
- Collaborate with clients during US business hours to gather requirements, deliver training, and support go-live and stabilization phases
- Analyze data, identify risks or patterns, and proactively resolve issues while managing escalations and stakeholder communication
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in PUNE / BANGALORE / CHENNAI, India. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
· 5-15 years of experience in US banking cards and payments domain
- Strong knowledge of item and image processing, including merchant and mobile distributed capture workflows
- Experience with Image Cash Letter processing and duplicate detection configuration and management
- Understanding of deposit lifecycle, settlement, balancing, and exception handling across distributed capture platforms
- Bachelor’s degree or equivalent qualification
These will help you stand out
· Familiarity with banking ERP, check clearing, and remittance processing environments
- Knowledge of print and mail processing fundamentals, composition, and output tooling
- Experience with file intake, data validation, and print floor or insertion processing capabilities
- Basic knowledge of SQL and Oracle
- Strong communication, stakeholder management, and client-facing skills
Inclusive encouragement
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
