Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. As part of the Service Delivery team in the CMT vertical at Cognizant, you will be supporting a major cloud service provider's sales organization. We are seeking a detail-oriented Cloud Space Engagement Analyst to manage the planning, coordination, and execution of customer engagements in the Cloud Space. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences. Only local candidates will be considered
Role Responsibilities
- Conduct initial planning calls to understand client and sales team needs
- Develop agendas based on client use cases and customer needs, using documentation provided by the Cloud Space team
- Gather required logistical information from sales teams (e.g. dietary restrictions, headcount, room setup needs) and communicate to the appropriate site teams
- Source and align an appropriate speaker to each agenda topic.
- Conduct speaker preparation calls and know before you go calls to ensure speakers and sales teams are aligned and ready for the engagement. Confirm that each speaker has relevant talking points and content ready to go
- Update agendas in Cloud Space tool to ensure sessions are properly tracked
- Leverage templates to create and share meeting slide content (e.g. meeting slide deck) using templates.
- Ensure smooth execution during client engagements;
- Send post-event surveys and document insights shared by account teams
- Track and report performance metrics
- Collaborate with various departments to ensure engagement success, from on-site teams for day-of experience (catering, reception, events, AV, demos) to product/technical teams for session content;
- Complete necessary trainings if processes are updated or new product training is required
Minimum Qualifications
- Experience in Cloud sales and familiarity with cloud computing concepts.
- A Bachelor's degree with 3-6 years of experience in customer engagement delivery from SaaS/IaaS/PaaS domain
- Excellent planning and organizing skills, including stakeholder management.
- Excellent written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences.
Preferred Qualifications
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple projects simultaneously.
- Experience collaborating with cross-functional teams.
- Experience delivering presentations or demonstrations.
- Expertise in Agile & Scrum Methodologies
Salary and Other Compensation:
The annual salary for this position is between $86,000 - $100,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
