Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. As part of the Service Delivery team in the CMT vertical at Cognizant, you will be supporting a major cloud service provider's sales organization. We are seeking a detail-oriented Cloud Space Engagement Analyst to manage the planning, coordination, and execution of customer engagements in the Cloud Space. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences. Only local candidates will be considered
Role Responsibilities
- Conduct initial planning calls to understand client and sales team needs
- Develop agendas based on client use cases and customer needs, using documentation provided by the Cloud Space team
- Gather required logistical information from sales teams (e.g. dietary restrictions, headcount, room setup needs) and communicate to the appropriate site teams
- Source and align an appropriate speaker to each agenda topic.
- Conduct speaker preparation calls and know before you go calls to ensure speakers and sales teams are aligned and ready for the engagement. Confirm that each speaker has relevant talking points and content ready to go
- Update agendas in Cloud Space tool to ensure sessions are properly tracked
- Leverage templates to create and share meeting slide content (e.g. meeting slide deck) using templates.
- Ensure smooth execution during client engagements;
- Send post-event surveys and document insights shared by account teams
- Track and report performance metrics
- Collaborate with various departments to ensure engagement success, from on-site teams for day-of experience (catering, reception, events, AV, demos) to product/technical teams for session content;
- Complete necessary trainings if processes are updated or new product training is required
Minimum Qualifications
- Experience in Cloud sales and familiarity with cloud computing concepts.
- A Bachelor's degree with 3-6 years of experience in customer engagement delivery from SaaS/IaaS/PaaS domain
- Excellent planning and organizing skills, including stakeholder management.
- Excellent written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences.
Preferred Qualifications
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple projects simultaneously.
- Experience collaborating with cross-functional teams.
- Experience delivering presentations or demonstrations.
- Expertise in Agile & Scrum Methodologies
Salary and Other Compensation:
The annual salary for this position is between $86,000 - $100,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
À propos de nous
Cognizant (NASDAQ: CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
