Job Summary
We are seeking an experienced Architect with 12 to 16 years of expertise to design and implement cutting-edge solutions using Azure Kore Agent Assist and Kore.AI. The ideal candidate will have a strong background in Data Models and will work in a hybrid model during day shifts. This role focuses on delivering impactful solutions that align with business objectives and enhance user experiences.
Responsibilities
- Design and implement scalable and efficient architectures using Azure Kore Agent Assist and Kore.AI to meet business requirements.
- Collaborate with cross-functional teams to gather and analyze requirements ensuring alignment with organizational goals.
- Develop and optimize data models to support advanced analytics and decision-making processes.
- Provide technical expertise in integrating Kore.AI solutions with existing systems to enhance automation and user interaction.
- Ensure the security scalability and reliability of cloud-based solutions in a hybrid work environment.
- Conduct regular code reviews and provide guidance to development teams to maintain high-quality standards.
- Create detailed technical documentation including architecture diagrams and solution designs for seamless implementation.
- Monitor and troubleshoot system performance identifying and resolving issues proactively.
- Stay updated with the latest advancements in Azure Kore.AI and related technologies to recommend innovative solutions.
- Collaborate with stakeholders to ensure the delivered solutions meet business objectives and user expectations.
- Provide mentorship and knowledge sharing to team members to foster a culture of continuous learning.
- Participate in project planning and estimation activities to ensure timely delivery of solutions.
- Drive the adoption of best practices in software development cloud computing and data modeling.
Qualifications
- Possess in-depth knowledge and hands-on experience with Azure Kore Agent Assist and Kore.AI.
- Demonstrate expertise in designing and implementing complex data models for analytics and reporting.
- Exhibit strong problem-solving skills and the ability to troubleshoot technical issues effectively.
- Showcase excellent communication and collaboration skills to work with diverse teams.
- Have a proven track record of delivering scalable and secure cloud-based solutions.
- Display a commitment to staying updated with emerging technologies and industry trends.
Certifications Required
- Microsoft Certified: Azure Solutions Architect Expert Kore.AI Developer Certification
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
