Job Summary
RedHat 6 7 8
HP ILO 3 4
Cisco UCS including UCSM and KVM experience
vSphere/ESXi web client server administration
Experience with clustering including pcs with GFS2 Veritas
Experience working with external storage on SAN and NAS
Experience working with networking teams to troubleshoot connectivity issues
Experience working with salt sssd
Strong scripting (Bash and or Python)
Strong operational focus ability to juggle multiple complex issues in parallel rigorous observan
Responsibilities
Design and implement robust cloud architectures that align with enterprise standards while supporting integration of Cisco Call Manager RedHat Decision Manager and core business applications to deliver resilient and scalable services that enable sustainable growth in a hybrid work environment.Drive adoption of IT service management practices based on ITIL by defining processes for incident problem change and configuration management that strengthen service reliability reduce unplanned downtime and improve transparency for partner teams across the organization.Develop and maintain automation scripts using Python and shell scripting to handle provisioning configuration and monitoring tasks that reduce manual work improve consistency and accelerate delivery of cloud based solutions for internal and external stakeholders.Perform in depth troubleshooting of complex issues spanning cloud resources networking components voice infrastructure and application services by using systematic analysis log review and diagnostic tools to restore service quickly and prevent recurring problems.Design and review networking topologies for cloud connectivity including virtual networks subnets routing rules and security controls to ensure high availability strong protection of data and predictable performance for critical workloads accessed across multiple locations.Configure and optimize Cisco Call Manager environments that integrate with cloud hosted applications and collaboration tools focusing on call quality capacity planning dial plan design and security policies to support reliable enterprise communication services.Configure and operationalize RedHat Decision Manager based solutions including rule design deployment pipelines and integration patterns to support data driven decision automation that improves business agility and consistency across digital services.Collaborate closely with application infrastructure security and operations teams to define technical standards share knowledge and coordinate changes so that cloud services remain aligned with compliance requirements cost targets and evolving product roadmaps.Plan and execute comprehensive testing strategies including functional validation performance evaluation resilience checks and failover exercises to verify that new or updated cloud solutions meet quality targets before release into production environments.Develop observability standards by defining logging metrics and tracing approaches for cloud resources voice platforms and decision services enabling proactive detection of anomalies and data driven optimization of user experience and operational health.Produce detailed architecture documentation runbooks and configuration guides that clearly describe environment design dependencies and operational steps making it easier for support teams to operate services confidently during day shifts and planned maintenance.Optimize cloud resource usage and associated costs by reviewing consumption patterns right sizing workloads and proposing architecture improvements thereby supporting financial efficiency while maintaining performance commitments for business critical services.Advise stakeholders on cloud adoption strategies migration plans and technology selections by translating technical options into clear tradeoffs that support organizational goals around resilience sustainability regulatory alignment and customer satisfaction.
Qualifications
Require professional experience of at least ten years in progressive cloud architecture or infrastructure engineering roles with substantial exposure to design deployment and operations of complex enterprise platforms.Require strong practical knowledge of ITIL processes with demonstrated application of incident problem and change management in production environments to maintain stability and structured service improvement.Require deep hands on experience in Python programming and shell scripting for automation of infrastructure tasks data processing and integration workflows that increase efficiency and reduce operational risk.Require proven expertise in troubleshooting and testing across multiple layers including operating systems networks application services and communication platforms with an emphasis on root cause analysis and long term remediation.Require solid understanding of networking concepts such as TCP IP DNS routing firewalls load balancing and VPN technologies along with experience configuring these capabilities in cloud native and hybrid scenarios.Require practical experience managing or integrating Cisco Call Manager deployments in enterprise environments including administration upgrades and configuration for secure and reliable voice services.Require exposure to RedHat Decision Manager or similar business rule management systems including development and deployment of decision logic tha
Certifications Required
Preferred certifications include ITIL Foundation Cisco CCNP Collaboration and Red Hat Certified Specialist in Decision Management or equivalent cloud architecture credentials.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
