About the role
As an Integration Specialist, you will make an impact by designing, implementing, and stabilizing enterprise integrations that connect ServiceNow platforms and critical business systems. You will be a valued member of the delivery team and work collaboratively with internal stakeholders, partner technical teams, and platform owners to ensure secure, reliable, and scalable cross-platform connectivity.
In this role, you will:
Lead integration analysis and technical design for ServiceNow-based connectivity, including Service Bridge, Foundation Data Sync (FDS), Oracle HR integration, and SPM/WFM data flows
Define and document end-to-end integration architecture, including interface specifications, data mappings, transformation logic, and security protocols
Collaborate with partner teams and stakeholders to validate system readiness, dependencies, and release sequencing across integration waves
Design and implement secure, scalable integration solutions using ServiceNow native capabilities, APIs, middleware, and approved tooling
Drive integration testing and validation, including connectivity, payload accuracy, reconciliation, and error handling scenarios
Support post-deployment activities such as monitoring, issue triage, defect resolution, and hypercare stabilization
Identify and manage integration risks, dependencies, and change impacts to ensure successful delivery milestones
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
5+ years of experience designing and implementing enterprise integrations, particularly within ServiceNow or similar platforms
Hands-on expertise with ServiceNow IntegrationHub, Flow Designer, REST/SOAP APIs, Scripted REST APIs, MID Server, and secure integration patterns
Strong knowledge of data mapping, transformation logic, and interface troubleshooting in multi-system environments
Experience with integration testing, monitoring, production deployments, and incident/problem resolution
Understanding of security, authentication, and access control practices for enterprise integrations
Proven ability to document integration designs, operational procedures, and technical specifications
These will help you stand out
ServiceNow certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), or IntegrationHub credentials
Experience integrating HR systems (e.g., Oracle HR) and CMDB synchronization (FDS)
Familiarity with Service Bridge implementation and cross-instance ServiceNow integrations
Exposure to ITSM, ITIL, SPM, or Workforce Management (WFM) processes
Experience working in healthcare or highly regulated enterprise environments
Salary and Other Compensation:
Applicants will be accepted till 07/15/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $137K - $158K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting perspectives to this role.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
