About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with leading technology capabilities, we create innovative solutions for Fortune 500 clients.
Now, we’re looking for our next leader to help shape the future of healthcare transformation.
About the Role
As a Consulting Principal: Program Director – Healthcare Payer Transformation, you will make an impact by leading complex, enterprise-wide transformation programs across healthcare payer organizations.
You will be a valued member of the Healthcare Consulting team, working closely with senior client stakeholders, business and technology leaders, and cross-functional teams to deliver integrated transformation outcomes.
In this role, you will:
- Lead large-scale healthcare transformation programs across claims, provider, member, billing, and operational domains, driving strategy through execution.
- Define and execute program roadmaps and governance models, ensuring alignment across business, IT, operations, and external partners.
- Serve as a functional leader across payer operations, translating business requirements into scalable operating models and transformation strategies.
- Drive cross-layer integration, connecting business processes, applications, data flows, APIs, and vendor solutions to ensure end-to-end delivery integrity.
- Engage executive stakeholders and lead governance forums, steering decision-making, managing vendor performance, and ensuring program success across multiple workstreams.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States with some travel involved.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our wellbeing programs.
What you must have to be considered:
- 12+ years of experience leading large-scale healthcare payer transformation programs
- Deep functional expertise in payer operations (claims, provider, benefits, enrollment, utilization management)
- Proven experience driving enterprise transformation programs across multi-vendor and multi-system environments
- Strong understanding of enterprise integration, data flows, and cross-functional impacts across systems and operations
- Demonstrated ability to lead complex, matrixed teams and influence senior stakeholders
- Exceptional communication skills with strong executive presence and stakeholder management capabilities
These will help you succeed:
- Experience leading national or multi-plan healthcare programs
- Exposure to payer core platforms such as FACETS, QNXT, HealthEdge, or similar
- Experience in digital transformation, modernization, or cloud initiatives
- Certifications such as PMP, SAFe, or equivalent
Compensation
$122,400-$194,000
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits
- Medical, dental, vision, and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
