Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary
We are seeking a Senior Operations Engineer to provide critical support for the Tenzai platform within the Threat & Vulnerability Management (TVM) team. This role focuses on ensuring reliable platform operations, rapid issue resolution, and continuous monitoring of system performance. You will play a key role in maintaining platform stability, managing configurations, and supporting security operations workflows. The position requires strong operational expertise, troubleshooting skills, and a service-oriented mindset.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
In this role, you will:
· Provide day-to-day operational support for the Tenzai platform, ensuring high availability and performance.
· Monitor platform health, identify issues proactively, and respond to incidents in a timely manner.
· Troubleshoot and resolve Tenzai-related technical issues across infrastructure and applications.
· Perform routine platform maintenance, updates, and configuration management activities.
· Maintain and enhance operational documentation, runbooks, and standard procedures.
· Collaborate with engineering and security teams to resolve issues and improve platform functionality.
· Support production environments and ensure adherence to operational SLAs and support processes.
· Contribute to continuous improvement initiatives for monitoring, alerting, and operational efficiency.
What you need to have to be considered
· 6-8 years of experience in IT operations, production support, or security engineering roles.
· Hands-on experience supporting platforms like Tenzai or similar security/data platforms.
· Strong background in troubleshooting, incident management, and operational support.
· Experience with system monitoring tools, logging, and performance management.
· Familiarity with configuration management and platform administration practices.
· Strong communication and collaboration skills with a service-oriented approach.
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Applications will be accepted until 12 Jun 2026.
Salary and Other Compensation:
The annual salary for this position is between $[105,500 - 124,000] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· Long-term/Short-term Disability
· Paid Parental Leave
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
