About the role
As a Senior QA Lead with Healthcare Platforms (Facets & Enrollment) experience you will make an impact by driving quality assurance strategy and execution across complex healthcare platforms. You will be a valued member of the QA team and work collaboratively with client stakeholders, cross-functional teams, and offshore delivery teams to ensure high-quality releases aligned with business goals.
In this role, you will:
- Act as the single point of contact (SPOC) for QA, building strong relationships with client stakeholders and influencing quality outcomes
- Align QA strategy with Agile sprint and release cycles while ensuring coverage of business-critical workflows
- Lead and coordinate offshore QA teams for execution, status reporting, and delivery tracking
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives
- Drive adoption of automation, AI-driven solutions, and testing tools to improve efficiency and quality
- Manage integration testing efforts, including dependencies across systems and third-party applications
- Monitor QA progress, risks, and metrics, ensuring transparency and proactive issue resolution
- Strengthen team capability through coaching, process improvements, and continuous skill development
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.
What you need to have to be considered
- 8+ years of experience on QA
- Strong expertise in Facets platform within healthcare domain
- Proven experience in Enrollment and EAM (Medicare Enrollment) processes
- Ability to manage and coordinate within a multi-vendor environment
- Solid understanding of Agile methodologies and QA processes, with ability to enforce best practices
- Experience leading QA teams and managing end-to-end testing delivery
- Strong client-facing communication, stakeholder management, and influencing skills
- Experience handling integrations, dependencies, and enterprise-level systems
These will help you stand out
- Experience in test automation frameworks and tools
- Exposure to AI-driven QA/automation solutions
- Demonstrated ability to drive process improvements and innovation in QA
- Experience working in distributed/onshore-offshore team models
- Strong analytical mindset with a focus on continuous improvement
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
The annual salary for this position is between $71,100 to 112,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
