About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Gen AI Technical Documentation & Business Analyst, you will make an impact by enabling enterprise adoption of AI-assisted development tools through high-quality documentation, process optimization, and data-driven insights. You will be a valued member of the AI & Engineering Enablement team and work collaboratively with developers, QA teams, product owners, and AI specialists, and clients.
In this role, you will:
Develop and maintain high-quality technical documentation, user guides, and knowledge assets for Gen AI coding assistant tools (GitHub Copilot, Claude Code, OpenAI Codex)
Analyze business and system requirements to support the implementation and adoption of Gen AI development tooling across engineering teams
Define, document, and optimize process workflows for AI-assisted coding, including SDLC integration, governance, and best practices
Collaborate with cross-functional stakeholders to translate complex technical concepts into clear, structured, and user-friendly documentation
Perform system and data analysis to identify optimization opportunities, ensure data integrity, and support AI model usage and performance tracking
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in New Jersey. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
Experience in technical documentation, business analysis, or similar roles within software engineering or AI/technology environments
Strong understanding of SDLC processes and experience supporting developer workflows
Experience working with Gen AI tools such as GitHub Copilot, OpenAI Codex, or similar AI-assisted development platforms
Ability to analyze business and system requirements and translate them into clear documentation and process flows
Strong stakeholder management and collaboration skills across engineering, QA, and product teams
These will help you succeed
Experience defining governance frameworks or best practices for AI-assisted development
Knowledge of prompt engineering, AI model documentation, and usage guidelines
Familiarity with data analysis and performance tracking for AI/ML models
Experience working in Agile or product-driven environments
Excellent written and verbal communication skills with attention to detail
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
